Print Partner Service Technical Manager

Description

Job Summary
This role is responsible for validating and executing detailed technical design solutions often leading in the creation of designs for enterpriselevel solutions. The role specializes in complex enterprise technology solutions that are designed to satisfy clients requirements leading teams through various stages of technical evaluation and delivery. The role actively supports sales efforts and portfolio expansion with existing customers thereby contributing to organizations profitability. The role also plays a key role in complex projects exercises independent judgment in business problemsolving and fosters productive relationships both internally and externally.

Responsibilities
Ensures the validation and of the detailed technical design solution addressing the problem identified by the project/technical manager often taking the lead in formulating detailed designs for enterpriselevel solutions.
Specializes in the analysis and development of complex enterprise technology solutions developing tailored technology solutions for customers using a range of industry products and technologies.
Leads the technical evaluation and delivery of specific technical solutions to clients fostering a highperformance team environment and managing the team through various lifecycle stages.
Provides advanced technical consultancy and guidance to peers offering expertise in proposal efforts solution design system management tuning and solution customization.
Gathers and analyzes data from diverse sources to ascertain customer needs and requirements responding to customer requests for technical information.
Engages in complex technical issue resolution across multiple technology domains often devising novel methods to address unique situations.
Represents the organization at technology conferences with a multicustomer audience sharing insights and expertise.
Supports sales activities managing bids and contributing substantially to the sales lifecycle including producing comprehensive proposals for smaller engagements and actively expanding portfolio with existing customers through new opportunities and change management efforts.
Applies advanced subject matter knowledge leads and contributes to complex projects and exercises independent judgment in resolving business issues and establishing policies.
Develops and builds productive internal/external working relationships and may provide mentoring and guidance to lowerlevel employees.

Education & Experience Recommended
Fouryear or Graduate Degree in Computer Science Business Administration or any other related discipline or commensurate work experience or demonstrated competence.
Typically has 710 years of work experience preferably in implementation consultancy customer support focused technology areas or a related field.

Preferred Certifications
NA

Knowledge & Skills
Agile Methodology
Application Programming Interface (API)
Artificial Intelligence
Auditing
Automation
Big Data
Business Process
Computer Science
DevOps
Emerging Technologies
Java (Programming Language)
Machine Learning
Microsoft Azure
Python (Programming Language)
Scalability
Software Development
Solution Architecture
SQL (Programming Language)
Technical Design

CrossOrg Skills
Effective Communication
Results Orientation
Learning Agility
Digital Fluency
Customer Centricity

Impact & Scope
Impacts function and leads and/or provides expertise to functional project teams and may participate in crossfunctional initiatives.

Complexity
Works on complex problems where analysis of situations or data requires an indepth evaluation of multiple factors.

Disclaimer
This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties skills responsibilities knowledge etc. These may be subject to change and additional functions may be assigned as needed by management.

The base pay range for this role is $ 93 150 up to $132 750 annually with additional opportunities for pay in the form of bonus and/or equity (applies to US candidates only). Pay varies by work location jobrelated knowledge skills and experience.

Benefits:

HP offers a comprehensive benefits package for this position including:

• Health insurance

• Dental insurance

• Vision insurance

• Long term/short term disability insurance

• Employee assistance program

• Flexible spending account

• Life insurance

• Generous time off policies including;

  • 412 weeks fully paid parental leave based on tenure

  • 11 paid holidays

  • Additional flexible paid vacation and sick leave US benefits overview

The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time with or without notice subject to applicable law.

Job

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