drjobs Customer Service Representative

Customer Service Representative

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1 Vacancy
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Job Location drjobs

Herculaneum, MO - USA

Hourly Salary drjobs

$ 16 - 18

Vacancy

1 Vacancy

Job Description

Benefits:
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Vision insurance
Customer Service Representative CSR


Full Job Description

Position: Help our customers and team members in any way needed with a welcoming and friendly attitude.
This position fills many roles and requires a friendly and organized individual who does not mind pitching in wherever the need occurs.

What does a CSR with Paul Davis do
  • Stays in constant contact with customers industry partners and team members
  • Field calls/emails from customers partners and team members
  • Intake dispatch and followup of jobs/claims
  • Collects required documentation for all jobs/claims
  • Problem solves and helps people find solutions
  • Performs office administrative operations
  • Other tasks and projects as assigned

Why Our Team Needs You Serving others in their time of need is not easy. We are a fastpaced progressive company with a handsoff approach management style. We need someone who can take charge problem solve build relationships and complete tasks while being a stickler for the details. We also want a fun personality that enjoys getting results.

Why Join Our Team We are an industry leader in restoration and reconstruction for insurance providers and commercial properties throughout the United States and Canada. Built upon principles of customer service and leadership not only living our company values to be more than just a service provider but to restore communities.

Skills Desired of Team Member:
  • A friendly and welcoming personality is a must!
  • Organized detailed administrative coordinator who likes a fastpaced environment
  • Loves talking to people and building relationships
  • Likes to problemsolve and help people find solutions
  • Enjoys completing tasks
  • Is a stickler for the details
  • Can review data and deductively think through what information might be missing
  • Proactive assertive personality
  • Enjoys taking care of others
  • High School Diploma or equivalent
  • Professional appearance and courteous manner
  • Starting pay based on experience
Compensation: $16.00 $18.00 per hour



Since 1966 Paul Davis has been an industry leader in the areas of property damage mitigation reconstruction and remodeling. With more than 370 offices in our franchise network the company serves residential institutional and commercial customers and clients across the United States and Canada.

We have built our heritage one project at a time establishing a reputation for performance integrity and responsibility among customers and carriers alike. Whether property damage is caused by water fire smoke storms or other disasters we deliver on our promise to deliver excellence expertise and a customer experience that is second to none. At Paul Davis our passion for quality drives everything we do.

Our Vision:

To Provide Extraordinary Care While Serving People In Their Time Of Need.

Our Values:

Deliver What You Promise

Respect The Individual

Have Pride In What You Do

Practice Continuous Improvement

Our Mission:

To provide opportunities for great people to deliver Best in Class results



Required Experience:

Unclear Seniority

Employment Type

Full-Time

Company Industry

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