Preventative Maintenance Dispatcher
Preventative Maintenance Dispatcher
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$ 17 - 18
1 Vacancy
Job Description
Job Details
Job Description
Preventative Maintenance Dispatcher
RSC Mechanical Inc.
Were looking for a motivated detailoriented Preventative Maintenance Dispatcher to join our team! In this role youll be a key player in ensuring smooth communication and operations between our customers technicians and management. If youre someone who thrives in a fastpaced environment loves to problemsolve and enjoys multitasking this is the job for you!
What Youll Do:
- Handle highvolume phone calls emails and dispatch queues professionally and efficiently.
- Create and manage service tickets with clear accurate documentation.
- Prioritize and dispatch tickets to technicians based on urgency and availability.
- Juggle multiple systems (spreadsheets GPS tools customer portals) and stay on top of everything.
- Keep technicians and management updated on job progress addressing critical issues when needed.
- Close out jobs and activate billing once completed.
- Help manage daily workflows and reassign tasks as necessary to keep things moving smoothly.
- Work closely with service managers and the PM team to schedule technicians and coordinate access to stores.
- Review PM checklists to ensure accuracy and completeness.
- Upload information into customer portals accurately and in a timely manner.
- Stay organized and productive even when working independently or with minimal supervision.
- Perform additional duties as assigned by management.
Qualifications
What Were Looking For:
- Strong communication skills (both written and verbal) with an eye for detail and professionalism.
- Ability to multitask and prioritize in a fastpaced environment.
- Selfstarter who takes initiative and can think on their feet.
- Solid computer skills with experience using Microsoft Outlook Microsoft Teams Word Excel and Google Docs.
- Ability to remain calm under pressure and maintain positive working relationships with technicians and the team.
- High school diploma or GED required.
- Experience in dispatching or customer service is a plus but not necessary!
Why Youll Love This Role:
- Work in a fastpaced dynamic environment where no two days are the same.
- Be part of a supportive teamoriented culture that values collaboration.
- Plenty of opportunities to learn and grow in your career.
Hours:
Fully InOffice Monday Friday 8:00 AM 5:30 PM
If youre ready to take the next step in a dynamic and rewarding position wed love to hear from you!
Employment Type
Full-Time
