Branch Specialist Teller Personal Banker - Bi-lingual EnglishSpanish required
Branch Specialist Teller Personal Banker - Bi-lingual EnglishSpanish required
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1 Vacancy
Job Description
Were Consumers Credit Union (CCU) a Great Place To Work certified company that values what you bring to the table.
Our North Waukegan branch is currently seeking a full time Branch Specialist. This is an early career opportunity interacting with members to face to face with a lot of growth potential and the ability to learn about branch operations!
As a Branch Specialist you will become a master working in a hybrid role! This position is a combination of being a Concierge Teller and Personal Banker. Youll provide outstanding service while greeting members (Concierge) performing financial transactions (Teller) opening accounts (Personal Banker) and educating members on our products and services! This is a wonderful early career position especially if youre interested in banking/financial services being in a memberfacing role with the ability to learn about branch operations and are looking for growth opportunities.
Daytoday responsibilities:
- Greeting members as they enter the branch or use the drive up lanes
- Assisting members with their selfservice transactions by educating them on the interactive teller machine (ITM) and its related functions
- Assisting with teller transactions member service issues account maintenance and other operational duties assigned by the Branch Manager and/or Assistant Branch Manager
- Opening new consumer accounts efficiently and accurately
- Identifying opportunities to refer members to additional products/services including consumer loan and mortgage products as well as wealth advisors
- Seeking out and making recommendations for process improvements related to member service delivery and other branch efficiencies
- Ensuring adherence to all policies procedures compliance audits quality control and balancing standards
Qualifications:
- High School diploma or equivalent
- 1 yearof similar work experience (retail customer service guest relations sales and cash handling). Financial institution Teller Personal Banker experience is preferred
- Comfortable promoting products and services educating members and engaging in sales oriented conversations
- Computer proficient in Data Processing Platforms Email Internet/Intranet Instant Messaging and Microsoft Office
- Excellent interpersonal and communication skills
- Ability to multitask work at a fast pace and stay organized
- Propensity to be helpful positive act with integrity and to embrace inclusion & diversity
- Availability to work 40 hours/week and be scheduled between the following hours:
- Monday Thursday: 8:30AM 5:30PM Friday: 8:30AM 6:30PM Regular Saturdays: 8:30AM 1:30PM
Compensation & Benefits:
Budgeted amount for starting hourly rate: $19/hr annual bonus opportunity
Consumers Credit Union provides eligible employees an opportunity to participate in our medical (High Deductible HMO and PPO) dental vision spending accounts shortterm disability longterm disability life insurance and other plans effective date of hire. You will be eligible to participate in the 401(k) savings plan at any time. You will be automatically enrolled in the pension plan following six months of employment and 1000 hours of service and reaching age 20.
For more information about benefit offerings please visit our careers page: CCU:
Founded in 1930 and headquartered in Lake Forest IL Consumers Credit Union (CCU) has $4 billion in assets and serves more than 220000 members making it one of the largest credit unions in the state. CCU believes that nobody needs banks on every corner but everyone needs people who are in their corner. To learn more visit myconsumers
Equal Opportunity Employer:
CCU complies with the requirements and spirit of the law in the implementation of all facets of equal opportunity in employment. There will be no discrimination on the basis of race ancestry color religion sex sexual orientation gender identity marital status pregnancy age national origin citizenship disability genetic information military status (including unfavorable discharge from the military) criminal or arrest history (unless job related) crime victim status or any other protected characteristic in the recruitment selection training utilization promotion termination or any other employment actions or term and condition of employment. CCU complies with applicable state and local laws governing nondiscrimination in employment in every location in which CCU has facilities.
We are committed to providing access equal opportunity and reasonable accommodation for individuals with disabilities in employment its services programs and activities. If reasonable accommodation is needed to participate in the job application or interview process please contact our Human Resources team at: or.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
