Data Center Engineering Operations Technicians (EOT) are Amazon Data Centers front line responders for handson electrical and mechanical equipment troubleshooting and operation. This equipment includes but is not limited to standby diesel generators electrical switchboards/switchgear circuit breakers UPSs PDUs AHUs pumps motors VFDs and building automation systems. They provide 24/7 shift coverage which could include 12 hour shifts rotating shifts 3 4 or 5 day work weeks.
Perform the following tasks with or without reasonable accommodation:
Walk job sites in uneven terrain
Work in extreme climates
Work at heights and from ladders
Regularly lift and/or move up to 49 pounds; and participate in group lifts for 50 pounds or more
Bend or twist the body into unusual positions while working
Push or pull heavy objects into position
Work in noisy environments
Ability to lift up to 50 lbs and work in cramped and/or elevated locations with or without reasonable accommodation
Ability to work nonstandard hours including nights and weekends.
This position requires that the candidate selected be a U.S. citizen and must posses and maintain an active Top Secret security clearance. Upon application you will be asked qualifying questions that will be used only in relation to the US Government Security Clearance required for this role.
AWS Infrastructure Services owns the design planning delivery and operation of all AWS global infrastructure. In other words were the people who keep the cloud running. We support all AWS data centers and all of the servers storage networking power and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems with thousands of variables impacting the supply chain and were looking for talented people who want to help.
Youll join a diverse team of software hardware and network engineers supply chain specialists security experts operations managers and other vital roles. Youll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And youll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
Key job responsibilities
Operate and maintain mechanical and electrical mechanical emergency generator and fire/life safety equipment within the data center
Troubleshoot of facility and racklevel events within internal SLAs
Perform limited maintenance tasks to including filter changes HVAC PMs rack power installs rack PDU and rack ATS replacements
Provide support to Data Center Operations technicians
Perform root cause analysis of equipment failures
Ensure all safety procedures are adhered to while performing work
Work a 12 hour shift (rotating 3 and 4 day work weeks days or nights)
Take daily operational readings of all mechanical and electrical equipment through routine rounds/log taking (temperatures voltages currents etc.
Utilize internal CMMS to manage building workflows and spare part inventory
Supervise contractors who perform servicing or preventive maintenance
Respond to off hour emergency calls per on call rotation for any one of the regions sites
Fully comply with all physical security procedures and policies
Drive innovation while reducing operational costs in the facilities
Manipulate small wires and objects
A day in the life
After an initial training period you will support data center infrastructure operations on a shift schedule supporting our 24/7 staffing model. You will get information from your peer technicians who are ending shift review the maintenance schedule for any tasks due that day and then perform routine physical checks of our critical systems. After these rounds are complete you and your shift partner will perform preventative maintenance troubleshoot technical issues take repair actions and perform facility maintenance. You will also author technical procedures work orders and work on advanced qualifications and projects as your career progresses at AWS!
Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.
We value worklife harmony. Achieving success at work should never come at the expense of sacrifices at home which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home theres nothing we cant achieve in the cloud.
Here at AWS its in our nature to learn and be curious. Our employeeled affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences inspire us to never stop embracing our uniqueness.
Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledgesharing mentorship and other careeradvancing resources here to help you develop into a betterrounded professional.
About the team
The cleared LCK DCEO team provides operations and maintenance of critical AWS data center facility infrastructure for our customers in the Intelligence Community.
Related Military Ratings/MOSs
Navy: AD AE AT CE CM EM EMN ET ETN FC FT MM MMN EN STG STS UT
Army:15D 15F 15X 15Y 21P 21Q 21R 31L 35N 52C 52D 52F
Marines:
Air Force: 3E531 3E631 3E032 3E131 3E331 3E431 2M033 3D136 3D137 3E031
3 years of maintenance experience on mechanical or electrical equipment
This position requires that the candidate selected be a US Citizen and currently possess and maintain an active Top Secret security clearance.
Associates Degree in Electrical Engineering Mechanical Engineering or relevant discipline
Data Center Operations Experience or experience operating electrical or mechanical systems in a mission critical environment (i.e. military telecom etc.
Fundamental knowledge of network design and layout as well as low voltage (copper/ fiber) cabling
Experience with building management systems (BMS and EPMS control systems) and data collection/trending
Operating engineering license(s) such as DC II DC III or equivalent Electrical or mechanical Journeyman License CFC license (Universal or minimum Type II) and/or NFPA 70E Cert
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race national origin gender gender identity sexual orientation protected veteran status disability age or other legally protected status.
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