Technical Account Manager AWS Enterprise Support Strategic Industries
Technical Account Manager AWS Enterprise Support Strategic Industries
Posted on :
15-03-2025
Employer Active
1 Vacancy
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Yearly Salary
$ 118200 - 204300
Vacancy
1 Vacancy
Posted on :
15-03-2025
Job Description
AWS Sales Marketing and Global Services (SMGS) is responsible for driving revenue adoption and growth from the largest and fastest growing small and midmarket accounts to enterpriselevel customers including public sector. The AWS Global Support team interacts with leading companies and believes that worldclass support is critical to customer success. AWS Support also partners with a global list of customers that are building missioncritical applications on top of AWS services.
Would you like to join one of the fastestgrowing organizations within Amazon Web Services (AWS) and help customers of all industries and sizes gain the best value and service from AWS At AWS Enterprise Support were looking for a Technical Account Manager (TAM) to support our customers creative and transformative spirit of innovation across all technologies including Compute Storage Database Big Data Applicationlevel services Networking Serverless and more. This is not a sales role but rather an opportunity to be the principal technical advisor and voice of the customer to organizations ranging from startups to Fortune 500 enterprises.
Key job responsibilities
As a TAM you will craft and execute technical cloud strategies to drive customers adoption and use of AWS services. Your technical acumen and customerfacing skills will enable you to effectively represent AWS at our customer and drive discussions with senior leadership regarding operational excellence cloud maturity support and risk management.
You will provide advocacy and strategic technical guidance to plan and build solutions using best practices and proactively keep the customers AWS environments operationally healthy. The close relationships developed with your customers will allow you to understand their business/operational needs and technical challenges and help them achieve the greatest value from AWS. This position will require the ability to travel 10 or more as needed.
The TAM is the centerpiece of value to our Enterprise Support customers. If you wish to be at the forefront of innovation come join us!
A day in the life the team
About AWS
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.
Why AWS
Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
AWS values curiosity and connection. Our employeeled and companysponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger more collaborative teams. Our continual innovation is fueled by the bold ideas fresh perspectives and passionate voices our teams bring to everything we do.
Mentorship & Career Growth
Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledgesharing mentorship and other careeradvancing resources here to help you develop into a betterrounded professional.
Work/Life Balance
We value worklife harmony. Achieving success at work should never come at the expense of sacrifices at home which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home theres nothing we cant achieve.
Bachelors Degree in Computer Science Math or related discipline and 2 years of equivalent work experience or 4 years of related work experience.
2 years of technical engineering experience
Experience in Informational Technology operations
Understanding of the AWS WellArchitected Framework pillars and ability to properly apply them to existing or new customer architecture implementations and/or solutions
Internal enterprise or external customerfacing experience as a technical lead
Experience applying technical or operational expertise to identify balance tradeoffs and solve difficult challenges
Development in a distributed systems environment
Experience with AWS services and/or other cloud offerings
Familiarity with Kubernetes orchestration layers (Karpenter clusterautoscaler) and addons and automation tooling
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race national origin gender gender identity sexual orientation protected veteran status disability age or other legally protected status.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees supervisors and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees supervisors and staff to ensure exceptional customer service; and follow all federal state and local laws and Company policies. Criminal history may have a direct adverse and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above as well as the abilities to adhere to company policies exercise sound judgment effectively manage stress and work safely and respectfully with others exhibit trustworthiness and professionalism and safeguard business operations and the Companys reputation. Pursuant to the Los Angeles County Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $118200/year in our lowest geographic market up to $204300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on jobrelated knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity signon payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.
Would you like to join one of the fastestgrowing organizations within Amazon Web Services (AWS) and help customers of all industries and sizes gain the best value and service from AWS At AWS Enterprise Support were looking for a Technical Account Manager (TAM) to support our customers creative and transformative spirit of innovation across all technologies including Compute Storage Database Big Data Applicationlevel services Networking Serverless and more. This is not a sales role but rather an opportunity to be the principal technical advisor and voice of the customer to organizations ranging from startups to Fortune 500 enterprises.
Key job responsibilities
As a TAM you will craft and execute technical cloud strategies to drive customers adoption and use of AWS services. Your technical acumen and customerfacing skills will enable you to effectively represent AWS at our customer and drive discussions with senior leadership regarding operational excellence cloud maturity support and risk management.
You will provide advocacy and strategic technical guidance to plan and build solutions using best practices and proactively keep the customers AWS environments operationally healthy. The close relationships developed with your customers will allow you to understand their business/operational needs and technical challenges and help them achieve the greatest value from AWS. This position will require the ability to travel 10 or more as needed.
The TAM is the centerpiece of value to our Enterprise Support customers. If you wish to be at the forefront of innovation come join us!
A day in the life the team
About AWS
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.
Why AWS
Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
AWS values curiosity and connection. Our employeeled and companysponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger more collaborative teams. Our continual innovation is fueled by the bold ideas fresh perspectives and passionate voices our teams bring to everything we do.
Mentorship & Career Growth
Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledgesharing mentorship and other careeradvancing resources here to help you develop into a betterrounded professional.
Work/Life Balance
We value worklife harmony. Achieving success at work should never come at the expense of sacrifices at home which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home theres nothing we cant achieve.
Bachelors Degree in Computer Science Math or related discipline and 2 years of equivalent work experience or 4 years of related work experience.
2 years of technical engineering experience
Experience in Informational Technology operations
Understanding of the AWS WellArchitected Framework pillars and ability to properly apply them to existing or new customer architecture implementations and/or solutions
Internal enterprise or external customerfacing experience as a technical lead
Experience applying technical or operational expertise to identify balance tradeoffs and solve difficult challenges
Development in a distributed systems environment
Experience with AWS services and/or other cloud offerings
Familiarity with Kubernetes orchestration layers (Karpenter clusterautoscaler) and addons and automation tooling
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race national origin gender gender identity sexual orientation protected veteran status disability age or other legally protected status.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees supervisors and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees supervisors and staff to ensure exceptional customer service; and follow all federal state and local laws and Company policies. Criminal history may have a direct adverse and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above as well as the abilities to adhere to company policies exercise sound judgment effectively manage stress and work safely and respectfully with others exhibit trustworthiness and professionalism and safeguard business operations and the Companys reputation. Pursuant to the Los Angeles County Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $118200/year in our lowest geographic market up to $204300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on jobrelated knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity signon payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.
Required Experience:
Manager
Employment Type
Full-Time
Key Skills
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