Customer Service Representative
Customer Service Representative
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Job Summary:
Eide Ford Lincoln is seeking a highly motivated and customeroriented individual to join our team as a Customer Service Representative in Bismarck North Dakota. This individual will be responsible for providing exceptional service to our customers in the auto industry. This is a fulltime position.
Compensation & Benefits:
The compensation for this role is a competitive basesalary plus commission providing a potential for high earnings paid biweekly. In addition our fulltime employees are eligible for a comprehensive benefits package including medical dental and vision insurance 401k retirement plan HSA account paid time off and employee discounts.
Responsibilities:
Greet and welcome customers in a friendly and professional manner
Act as the first point of contact for customer inquiries and concerns
Provide information about products and services offered by the dealerships service department
Conduct followup calls with customers to ensure satisfaction with their service experience
Resolve customer complaints or issues with a high level of empathy and professionalism
Maintain and update customer records in the company database
Collaborate with other departments to ensure smooth and efficient customer service processes
Meet and exceed sales targets and goals set by the dealership
Assist with administrative tasks as needed
Requirements:
High school diploma or equivalent; college degree preferred
Previous customer service experience in a fastpaced environment
Excellent communication and interpersonal skills
Ability to multitask and prioritize in a busy work environment
Knowledge of the automotive industry is not needed we will train
Willingness to work flexible hours including evenings and weekends
EEOC Statement:
Required Experience:
Unclear Seniority
Employment Type
Full-Time
