Neurology Clinic - Admin Services Coordinator
Neurology Clinic - Admin Services Coordinator
Posted on :
07-04-2025
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1 Vacancy
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Job Description
The University of Iowa Health Care Neurology Outpatient Clinic is seeking an Administrative Services Coordinator (ASC) to perform administrative and clinical operation support duties including serving as primary reception person and providing extensive communication with patients and internal/external entities. This position will also coordinate patient and physician schedules act as access navigator provide checkin duties attend patients in exam rooms and assist with check out and followup appointments.
Duties to Include:
- Assists with daily staffing needs as requested by the Clinical Services Coordinator to ensure adequate staffing is met.
- Acts are primary reception person: Answers phones at reception and direct calls to the appropriate services. Gathers patient demographics. Explain HIPPA policy. Obtains signatures on forms to allow patient information to be sent to insurance companies. Directs patients to various tests and research study locations. Collects copayments at time of checkin.
- Completes reception/patient checkin/checkout duties for the Neurology Clinic and Neuropsychology Clinic; checking patients in/out and opening/closing clinics for the day.
- Assists patients and staff with benefits investigation and enrollment of patients into prior authorization status (i.e. infusions pharmacy).
- Enters physician referral information into EPIC as needed.
- Performs as backup for support staff during absences assisting with scheduling patient appointments/tests and other duties for support services schedulers as needed.
- May provide Qgenda maintenance assistance to the Clinical Services Coordinator and serve as backup for Qgendarelated tasks.
- Performs miscellaneous clerical duties as assigned.
For full job description please send request to contact below.
Percent of Effort: 100
Schedule: Monday Friday no weekends or holidays.
Required Qualifications
- Bachelors degree or an equivalent combination of education and experience
- 1 year experience in a medical/clinic setting.
- Recent working experience with electronic health records (e.g. Epic)
- Proficiency in computer software applications (e.g. MS Word Excel Outlook)
- Excellent written and verbal communication skills
Desired Qualifications
- Experience with patient scheduling clinical schedule workflows or coordination of patient activities.
- Knowledge of University of Iowa Hospitals and Clinics policies and procedures
- Experience working with spreadsheets and database data entry.
- Demonstrated ability to be selfdirected and demonstrate excellent judgment in prioritizing multiple projects and assignments
Please attach a resume and cover letter (under submission relevant materials) as part of the application process. Job openings are posted for a minimum of 14 calendar days. This job may be removed from posting and filled any time after the minimum posting period has ended.
Successful candidates will be required to selfdisclose any conviction history and will be subject to a criminal background check and credential/education verification. Up to 5 professional references will be requested at a later step in the recruitment process.
For additional questions please contact Erin Curry ator
Additional Information
Compensation
Contact Information
Required Experience:
IC
Employment Type
Full Time
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