Director HR Employee Experience
Director HR Employee Experience
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$ 210375 - 272250
1 Vacancy
Job Description
At Gilead were creating a healthier world for all people. For more than 35 years weve tackled diseases such as HIV viral hepatitis COVID19 and cancer working relentlessly to develop therapies that help improve lives and to ensure access to these therapies across the globe. We continue to fight against the worlds biggest health challenges and our mission requires collaboration determination and a relentless drive to make a difference.
Every member of Gileads team plays a critical role in the discovery and development of lifechanging scientific innovations. Our employees are our greatest asset as we work to achieve our bold ambitions and were looking for the next wave of passionate and ambitious people ready to make a direct impact.
We believe every employee deserves a great leader. People Leaders are the cornerstone to the employee experience at Gilead and Kite. As a people leader now or in the future you are the key driver in evolving our culture and creating an environment where every employee feels included developed and empowered to fulfil their aspirations. Join Gilead and help create possible together.
Job Description
Role Overview:
The Director HR Employee Experience (EX) will be responsible for leading global crossfunctional initiatives focused on improving how employees interact with HR programs technology content and communicationsensuring seamless consistent and engaging experiences. This role will also define and implement a scalable framework that enhances the overall employee experience by developing principles best practices and tools for HR teams to leverage. As part of the HR PMO & Operational Excellence team this role will take direct ownership of initiatives to drive key employeecentric outcomes while also influencing and shaping the EX without direct ownership of individual HR processes. This role will work closely with HR Centers of Excellence (COEs) People Technology & Digital Experience teams as well as Content Owners ensuring that HR programs processes and platforms are intuitive accessible and aligned with employee needs.
This role requires a strategic leader who can operate independently in a fastpaced environment manage shifting priorities and effectively build relationships across a matrixed organization. The ideal candidate has a proven track record of managing largescale global EX initiatives consensusbuilding partnering and collaborating with program/process owners and delivering transformational change in a highly organized and structured manner.
This is a site based role at our Foster City CA headquarters.
Essential Duties and Job Functions:
EX Project Ownership & Enablement
Lead crossfunctional EX efforts e.g. content strategy HR communications digital platform experience
Establish and maintain EX content governance models that ensure HR content and messaging are consistent engaging and easy to navigate.
Partner with People Technology & Digital Experience teams to optimize employeefacing platforms and improve usability.
Influence how HR processes and services are designed delivered and communicated ensuring a usercentered approach.
Manage competing priorities in a fastpaced environment ensuring EX initiatives align with business and HR strategies.
EX Leadership & Framework Development
Develop employee experience principles practices and toolkits that enable HR teams to integrate EX best practices into their programs projects and initiatives.
Drive consensusbuilding efforts ensuring buyin from HR leaders and crossfunctional teams to support EX transformation.
Act as a key EX subject matter expert (SME) embedding design thinking persona development and journey mapping into HR transformation projects.
Build strong relationships and collaborate effectively across all levels with HR COEs business leaders and crossfunctional teams.
Serve as an internal consultant coaching HR teams on how to integrate EX methodologies into their work.
Measurement Insights & Continuous Improvement
Partner with People Analytics to design and implement a centralized EX measurement approach leveraging engagement surveys employee feedback loops and experience analytics.
Use data to drive recommendations measure ROI and continuously improve EX programs.
Gain a solid understanding of operational challenges across HR and solve problems without requiring deep domain expertise in each functional area.
Benchmark industry best practices in EX bringing innovative solutions to the organization.
Qualifications:
Bachelors degree and 12 years of experience required; MBA or Masters degree with 10 years of experience. Degree in HR is a plus.
12 years experience in Consulting and/or Program / Project Management managing largescale global employee experience initiatives focused on improving employee engagement service delivery and digital interactions.
Proven track record of operating independently thinking outside the box and delivering structured resultsdriven solutions in a fastpaced environment.
Strong background in design thinking usercentered design journey mapping and persona development.
Experience effectively building relationships collaborating with and motivating crossfunctional teams across all levels.
Effective communication skills with the ability to define and simplify complex concepts and communicate them to stakeholders.
Experience managing EXrelated technology implementations digital adoption strategies and process improvement efforts.
Desired Skills & Competencies:
Strategic Thinking: Ability to define longterm EX strategies while executing on nearterm initiatives.
Influence & Collaboration: Comfortable working crossfunctionally with HR IT and business leaders to drive EX initiatives.
UserCentered Design: Deep understanding of persona development journey mapping and digital experience best practices.
Communication Excellence: Strong ability to simplify complex concepts and deliver clear compelling messaging across multiple channels.
Technology Acumen: Familiarity with Workday ServiceNow content management systems and employee experience tools.
Change Management & Agility: Skilled at navigating organizational complexity and driving adoption of EX principles.
DataDriven Mindset: Ability to leverage employee insights survey data and analytics to inform decisionmaking.
For additional benefits information visit:
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Gilead Sciences Inc. is committed to providing equal employment opportunities to all employees and applicants for employment and is dedicated to fostering an inclusive work environment comprised of diverse perspectives backgrounds and experiences. Employment decisions regarding recruitment and selection will be made without discrimination based on race color religion national origin sex age sexual orientation physical or mental disabilitygenetic information or characteristic gender identity and expression veteran status or other nonjob related characteristics or other prohibited grounds specified in applicable federal state and local laws. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973 the Vietnam Era Veterans Readjustment Act of 1974 and Title I of the Americans with Disabilities Act of 1990 applicants who require accommodation in the job application process may contact for assistance.
For more information about equal employment opportunity protections please view theKnow Your Rights poster.
NOTICE: EMPLOYEE POLYGRAPH PROTECTION ACT
YOUR RIGHTS UNDER THE FAMILY AND MEDICAL LEAVE ACT
PAY TRANSPARENCY NONDISCRIMINATION PROVISION
Our environment respects individual differences and recognizes each employee as an integral member of our company. Our workforce reflects these values and celebrates the individuals who make up our growing team.
Gilead provides a work environment free of harassment and prohibited conduct. We promote and support individual differences and diversity of thoughts and opinion.
For Current Gilead Employees and Contractors:
Please apply via the Internal Career Opportunities portal in Workday.
Required Experience:
Director
Employment Type
Full-Time
