Hi there
Hope you are doing good..!!
Please find the below Job description and let me know your interest.....
Associate Contact Center Operation Life & Annuity Insurance
Remote
Contract
Inviting applications for the role of Associate Life & Annuity Customer Contact Centre
Work experience 02 years of customer service skills experience in Insurance/ Financial Services contact center (preferably Life Insurance/ Retirement Services)
Responsibilities Motivated individuals ready to take up challenges and are team oriented in a fastpaced environment
Assisting policy owners and agents with incoming calls pertaining to their life insurance policies/ products
Calls may include but are not limited to questions regarding premium billing related customer website access client changes (example: beneficiary changes address changes etc.
Essential skills: Good analytical and problemsolving skills
Ability to communicate verbally and through emails/phones with businesses
Prior call center experience
Ability to multitask and handle calls and caseload with a high degree of accuracy
Open for feedback and Passionate about their own learning and development
Proven problemsolving skills and ability to provide options
Highly motivated and committed
Team player supporting and assisting colleagues whenever possible
Technical skills Knowledgeable in using MS Office (Outlook SharePoint and PDF)
Insurance knowledge and ability to understand and interpret insurance terminology (preferably Life/ Retirement Services)
Proven computer experience with solid keyboarding skills and proficiency with learning new applications
Qualifications Minimum qualifications
Must have a High School diploma or above
Shift timings: Monday to Friday 8am to 7pm CST
(Possible Weekend operations)
Best Regards
Naresh K
Sr IT Recruiter
Praxis Consultants Inc.
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