ROE Training and Education Analyst

About the role:

This role is part of the Global Sales Strategy & Operations (GSSO) organization which is dedicated to enhancing the productivity and experience of our 5000 salesforce. The ROE Training and Education Analyst will be instrumental in delivering live training sessions guiding learners through relevant scenarios and serving as a subject matter expert on our companys internal Rules of Engagement (ROEs) for sellers. This role requires strong presentation skills expertise in conflict resolution and mediation and comfort with being on camera and recorded.

The GSSO organization includes various functions such as Territory Planning & Analytics Sales Technology Sales Process & Analytics and Sales Programs all of which support Gartners sales teams. This role will focus on delivering training that aligns with our gotomarket (GTM) sales strategy and enhances seller effectiveness.

What you will do:

• Deliver Live Training Sessions: Conduct engaging and interactive live training sessions both inperson and virtual to educate sales teams on our Rules of Engagement and other relevant topics.

• Create Content: Develop and facilitate scenariobased learning experiences that help participants apply training concepts to realworld situations.

• Be a Subject Matter Expert: Serve as a subject matter expert on our companys internal Rules of Engagement providing guidance and support to sellers and sales leadership. Advise sellers on real or hypothetical conflict scenarios that arise during sales cycles using mediation techniques to facilitate understanding and agreement.

• Develop Cross Functional Relationships: Partner with other sales support departments to deliver a cohesive sales experience in relation to the companys rules.

• Collect Feedback: Gather and analyze feedback from training participants to assess the effectiveness of training programs and identify areas for improvement.

• Coordinate and Schedule: Organize and manage the scheduling of training sessions ensuring alignment with sales team needs and availability.

What you will need:

• Presentation Skills: Proven experience in delivering engaging and effective presentations to diverse audiences. Excellent verbal and written communication skills with the ability to engage and motivate learners. Visibly comfortable on camera.

• Coaching Mindset: An ability to coach sales through complex situations related to Gartners GoToMarket Strategy with empathy.

• Subject Matter Expertise: Indepth knowledge of internal Rules of Engagement and the ability to communicate complex concepts clearly.

• Project Management: Strong organizational skills and the ability to manage multiple projects and deadlines simultaneously.

• Adaptability: Ability to adapt training content and delivery style to meet the needs of different audiences and learning environments.

What you will get:

• Competitive salary generous paid time off policy charity match program Medical Dental & Vision Plans Parental Leave Employee Assistance Program (EAP) 401K matching and more!

• Collaborative teamoriented culture that embraces diversity.

• Professional development and unlimited growth opportunities.

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Who are we

At Gartner Inc. (NYSE:IT) we guide the leaders who shape the world.

Our mission relies on expert analysis and bold ideas to deliver actionable objective insight helping enterprise leaders and their teams succeed with their missioncritical priorities.

Since our founding in 1979 weve grown to more than 20000 associates globally who support 15000 client enterprises in 90 countries and territories. We do important interesting and substantive work that matters. Thats why we hire associates with the intellectual curiosity energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.

What makes Gartner a great place to work

Our sustained success creates limitless opportunities for you to grow professionally and flourish personally. We have a vast virtually untapped market potential ahead of us providing you with an exciting trajectory long into the future. How far you go is driven by your passion and performance.

We hire remarkable people who collaborate and win as a team. Together our singular unifying goal is to deliver results for our clients.

Our teams are inclusive and composed of individuals from different geographies cultures religions ethnicities races genders sexual orientations abilities and generations.

We invest in great leaders who bring out the best in you and the company enabling us to multiply our impact and results. This is why year after year we are recognized worldwide as a great place to work.

What do we offer

Gartner offers worldclass benefits highly competitive compensation and disproportionate rewards for top performers.

In our hybrid work environment we provide the flexibility and support for you to thrive working virtually when its productive to do so and getting together with colleagues in a vibrant community that is purposeful engaging and inspiring.

Ready to grow your career with Gartner Join us.

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