Field Service Technician
Field Service Technician
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Job Description
Sandvik Mining & Rock Technologyis looking for a
Field Service Technician
If you have a strong mechanical or electrical background and strong diagnostic skills Sandvik Mining & Rock Technology welcomes you to consider this fantastic Field Service Technician opportunity!
Sandvik Mining and Rock Technology is a business area within the Sandvik Group and a leading global supplier of equipment and tools service and technical solutions for the mining industry. The offering covers rock drilling rock cutting rock crushing loading and hauling and materials handling.
Key performance areas
As the Field Service Technician you will troubleshoot repair and maintain mechanical and or electrical aspects of underground mechanical cutting equipment and components at high profile mining sites. The Field Service Technician is also responsible for new equipment commissioning and training at customer sites with minimal supervision. This role will largely cover the Central and Southern WV Coal markets but will also be occasionally required to travel to other work locations across the USA. Extensive overseas travel will be required for the first several months of employment for product training purposes at the factory in Austria.
Additionally the Field Service Technician will:
- Inspect equipment for proper performance and determines faults and malfunctions
- Adjust equipment and repair/replace defective parts components or systems according to scopes of work
- Test repaired equipment to ensure proper operational performance
- Complete accurate time records technical reports failure reports and parts lists
- Actively participate in continuous improvement initiatives
- Stay current with industry customer product developments and technical best practices Customer Service
- Build strong relationships with internal and external customers to ensure smooth operations and customer satisfaction
- Stay current and in compliance with all Sandvik Customer State and Federal regulatory safety policies.
- Ensure customer satisfaction within area of primary responsibility
The Field Service Technician will spend a good portion of their time working underground so candidates must be comfortable with these conditions. As this role requires approximately 50 travel you will be provided with a company vehicle.
The Field Service Technician will also possess:
- A safety champion capable of working alone and stopping work if required
- Excellent troubleshooting ability with strong diagnostic and problemsolving skills
- Advanced knowledge of VFD drives and control systems
- Knowledge of hydraulic and pneumatic systems
- Ability to read blueprints and interpret equipment schematics
- Must conform to ISO Standards
- Must have a valid passport and drivers license
- Ability to competently and effectively communicate verbally and in written form
Your profile
You possess a technical certification or diploma in mechanical or electrical fields and a minimum of 5 years industry related experience. High voltage electrical experience would be an advantage. You are a team player with excellent communication and active listening skills and the ability to maintain strong customer relations with internal and external customers. You are flexible and selfmotivated with a drive to achieve customer satisfaction.
Benefits
We offer a competitive compensation package. Generous benefit package includes life health dental PTO holidays and a 401(k)retirement savings plan.
How to Apply
For immediate consideration please apply for the Field Service Technician position Job Req. ID# R0074216.
Sandvik is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex gender identity sexual orientation race color religion national origin disability protected Veteran status age or any other characteristic protected by law. Any applicant who because of a disability needs accommodation or assistance in completing an application or at any time during the application process should contact Human Resources at Sandvik also provides reasonable accommodations to employees with disabilities consistent with its obligations under the law.
Required Experience:
IC
Employment Type
Full-Time
