IntakeHome Care Coordinator
IntakeHome Care Coordinator
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Job Description
UPH Additional Information
UnityPoint at Home Waterloo IA
Intake/Home Care Coordinator
Full Time 1.0 FTE
Day Shift Monday Friday 8:30 AM 5:00 PM
Overview
Why UnityPoint Health
Commitment to our Team Were proud to be recognized as a Top 150 Place to Work in Healthcare by Beckers Healthcare several years in a row for our commitment to our team members.
Culture At UnityPoint Health you matter. Come for a fulfilling career and experience a culture guided by uncompromising values and an unwavering belief in doing whats right for the people we serve.
Benefits Our competitive Total Rewards program offers benefits options that align with your needs and priorities no matter what life stage youre in.
- Caring is what we do and it starts with our team members: expect paid time off parental leave 401K matching and an employee recognition program as we support you both personally and professionally.
- You can only give your best when you feel your best and we help you live well with dental and health insurance paid holidays short and longterm disability and more. We even offer pet insurance for your fourlegged family members to give you peace of mind.
- We strive to make things easier and more personal in health care to set us apart from the rest and you can experience that commitment through early access to earned wages with Daily Pay a tuition reimbursement program designed to help you further your career and adoption assistance to help you grow your family in the way that works for you.
Diversity Equity and Inclusion Commitment At UnityPoint Health we honor the ways people are unique and embrace what brings us together. Our collective goal is to champion a culture of belonging where everyone feels valued and respected.
Development We believe equipping you with support and development opportunities is an essential part of delivering a remarkable employment experience.
Community Involvement Be an essential part of our core purposeto improve the health of the people and communities we serve.
Hear more from our team members about why UnityPoint Health is a great place to work at
Responsibilities
Coordinate InHome Care Services Schedule initial home care appointments arrange equipment delivery and obtain insurance authorizations. Utilize the home care coordination team to ensure seamless service for patients and referrals.
Manage Patient Intake & Communication Process incoming referrals gather demographic and financial information verify insurance benefits and direct inquiries to the appropriate service lines. Maintain clear and professional communication with patients referral sources and thirdparty payers.
Ensure Compliance & Customer Satisfaction Maintain knowledge of regulations follow up with patients and provide excellent customer service. Assist with team coordination as needed participate in oncall rotations and uphold UnityPoint at Homes reputation as a highquality care provider.
Qualifications
- One year medical experience/previous health care or home care related Intake/Coding customer service experience
- Highschool diploma
Required Experience:
IC
Employment Type
Full-Time
