Concierge - Full Time
Concierge - Full Time
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Job Description
Schedule: Monday Friday
We are certain our passion for creating bestinclass senior living communities resident experiences and team culture will inspire you and pave the way for an exciting career. The team is a friendly dedicated and passionate group working hard together toward shared goals! Click this link to hear why our team members love working at Revel. a Concierge at Revel you will be embarking on a dynamic career journey with opportunities for growth and advancement. You shine in the spotlight as you are the first impression of the community! You are passionate about creating a warm and welcoming atmosphere for residents and guests. You put the service in customer service. Residents see you as their go to person for providing information resources and recommendations. You consistently go beyond our residents expectations. This opportunity is so much more than a front desk receptionist you are partnering with team members and building relationships with our residents to create memorable experiences. YOU are a valued member of our Community!
We encourage you to apply even if your experience is not a 100 match with the position. We are looking for someone with relevant skills and experience not a checklist that exactly matches the job description. We want to help you grow and in return you help us grow into a stronger more inclusive organization!
What youll be doing:
- Embracing the Revel Culture Code in how you go about completing your work and in your interactions with others. We live and work by the culture code of: BE KINDDONT SETTLEBOUNCE BACKBE YOUBE GRATEFULOWN ITBE BRAVELAUGH OFTEN
- Engaging with residents families guests and coworkers in a friendly and professional manner. BE KINDBE YOU
- Thriving in the challenges you are faced with daily from answering calls welcoming visitors monitoring security and safety standards sorting and distributing mail and helping to coordinate rides outings and activities for residents. Never a dull moment you are a GO TO for residents and team members! BE KINDDONT SETTLEBOUNCE BACKBE YOUBE GRATEFULOWN ITBE BRAVELAUGH OFTEN
- Creating a professional first impression of the community by ensuring the front entrance lobby reception areas and all common areas sparkle and WOW our guests and residents. This means light housekeeping tasks such sweeping vacuuming dusting and removing trash. OWN ITDONT SETTLEBE YOU
- Encouraging teamwork and collaboration through open communication with other Revel team members in your department and within other departments. BE GRATEFULBE BRAVEBE YOU
- Championing our residents expectations to ensure wild success. DONT SETTLEBE BRAVEOWN ITBE YOU
Your background:
- Exceptional customer service (think white glove) experience within hospitality senior living and/or related industry preferred. You excel in an environment where you have variety in your day to day activities.
- Experience interacting with guests/residents coworkers and the general public in a courteous and professional manner.
- Ability to make independent decisions when circumstances warrant such action and to remain calm during emergency situations.
- Reasoning skills that include the ability to understand issues and process information for giving and receiving feedback and instructions. Proficiency communicating in English.
- Proficiency with the use of computers mobile devices (e.g. tablets iPads) AV equipment/technology and other office equipment (e.g. phones scanners copiers fax machines etc. as well as possess familiarity with Microsoft Office Suite products including but not limited to Word Excel Outlook etc.
WHY REVEL
At Revel Communities perks mean much more than team activities. We support our team members growth and desire to live wellrounded lives; we offer opportunities for professional development. Revel Communities are also committed to our local neighborhoods; we partner with impactful nonprofits and volunteer regularly.
We offer a competitive total rewards package to fulltime team members including:
- Generous compensation packages
- Medical dental and vision benefits
- 401k plus match
- Vacation and Sick time
- On Demand Pay
- Comfortable cool uniforms
- Complimentary meals & guest suite privileges
- And more
We celebrate diversity and welcome all qualified applicants regardless of race religion sex age national origin sexual orientation disability veteran status or genetic information. We are committed to maintaining a welcoming and equitable environment. To request reasonable accommodation to participate in the job application or interview process contact Deb Weaver Talent Acquisition Manager 406.321.0018
COMPANY OVERVIEW
Revel Communities is committed to providing residents an extraordinary life experience at our senior living communities. As part of The Wolff Company we draw on more than 70 years of real estate experience combined with deep expertise in hospitality consumer experience and various aspects of residential living to support our residents wellbeing foster genuine connections and celebrate their independence. Our team uses a fresh perspective to challenge traditional approaches drive innovation and deliver against extremely high standards to create transformative experiences for our residents and team members. We strive to ensure residents at our Revel Communities live happier longer and healthier lives. Similarly we are dedicated to creating a career experience that enriches the lives of our team members.
NOTICE TO CALIFORNIA CURRENT AND PROSPECTIVE EMPLOYEES AND CONTRACTORS
Privacy Policy
for California Job Applicants
Last Updated: January 1 2025
This Privacy Policy Privacy Policy describes how The Wolff Company and its subsidiaries and affiliates Company we us and our may collect use retain and disclose personal information about California residents who apply or are recruited for a job with us or one of our affiliates candidates and their rights with respect to their personal information.
This Privacy Policy does not govern the general collection and privacy practices of any websites or online services where our job openings may be posted including any career pages available through our websites or thirdparty job search recruiting or career networking websites or online services. We encourage you to read the privacy policies of any websites and online services you engage with to understand how your personal information collected through such website or online service may be processed.
For purposes of this Privacy Policy personal information has the meaning given in the California Consumer Privacy Act of 2018 as amended by the California Privacy Rights Act of 2020 (collectively the CCPA but excludes information exempted from the CCPAs scope.
This Privacy Policy does not create or form part of any employment contract or otherwise.
If you have questions about this Privacy Policy or to exercise your privacy rights under the CCPA please contact Human Resources at either of the following:
Email:
Phone:
Address: 6710 E. Camelback Road #100 Scottsdale AZ 85251
1. Personal Information We Collect About Candidates
Categories of personal information
The categories of personal information we may collect or have collected in the 12 months preceding the Last Updated date of this Privacy Policy and process before during and after the application or recruitment process include:
Identifiers such as:
- Contact information such as your work and home address telephone number email address and social media handles.
- Identification information such as your social security number governmentissued identification information (e.g. drivers license passport) photographs or other similar identifiers.
Protected classifications such as:
- Immigration status and other information that would allow us to verify your employment eligibility.
- Information needed to evaluate accommodation requests regarding potential disabilities or other health conditions.
Professional or employment related information such as:
- Biographical information such as name gender date of birth professional history references language proficiencies professional qualifications references and information you make publicly available through job search or career networking sites.
- Job applicant materials such as your job application resume or CV cover letter writing samples references work history education transcripts whether you are subject to prior employer obligations and information that referrers provide about you and information necessary to complete background checks drug and/or alcohol tests and other screens permitted by law.
- Job preferences such as desired position and compensation location preferences and willingness to relocate.
- Information from the application process such as any phonescreens interviews evaluations and outcomes of recruiting exercises.
- Other information you provide to us.
Education information such as education records directly related to you and maintained by an educational institution such as grades transcripts class lists student schedules student identification codes student financial information or student disciplinary records.
Audio electronic visual or similar information such as information about your access to offices and facilities (e.g. security camera footage) or recordings of webbased interviews.
Providing personal information is voluntary. However if you do not provide sufficient information we may be unable to consider your application or if you are hired your subsequent promotion transfer or relocation.
In certain cases we may ask you for additional information for purposes of complying with applicable laws. We may also inquire about criminal records. We will do so only where permitted by applicable law.
To the extent we collect sensitive personal information (as defined under the CCPA) we only use or disclose it for purposes permitted under the CCPA (e.g. to perform HR activities such as payroll and benefits monitor for security incidents and for compliance and safety purposes). We do not collect or use sensitive personal information for the purpose of inferring characteristics about California candidates.
Sources of personal information
We collect personal information from you when you apply for a job and throughout the job application or recruitment process.
We may also collect your personal information from various other sources and combine it with the personal information you provide to us. For example we may collect your personal information from:
job board websites you may use to apply for a job with us;
prior employers when they provide us with employment references;
professional references that you authorize us to contact;
preemployment screening providers such as providers of background checks (where permitted by law);
your public social media profiles or other publicly available sources;
employment agencies or recruiters;
your educational institutions; and
other Company personnel.
2. Purposes of the Collection and Use of Personal Information
We may use the categories of personal information above for the following business purposes or as otherwise described at the point of collection:
Recruitment management. Managing recruitment generally such as:
- recruiting interviewing and evaluating candidates;
- performing background checks and other preemployment screening (where permitted by law);
- analyzing and improving our application and recruitment process including improving diversity;
- accommodating disabilities or health conditions;
- communicating with you regarding your candidacy and opportunities with the Company; and
- other business operations.
Compliance safety and fraud prevention. Complying with legal and other requirements such as verifying identity and eligibility to work and equal opportunities monitoring requirements; complying with lawful requests and legal process such as responding to subpoenas or requests from government authorities; protecting our your or others rights safety and property; investigating and deterring against fraudulent harmful unauthorized unethical or illegal activity or conduct in violation of our policies or procedures; pursuing legal rights and remedies including investigating making and defending complaints or legal claims; administering and enforcing internal policies and procedures; and sharing information with government authorities law enforcement courts or private parties for the foregoing purposes.
- Research and Development. Creating anonymous aggregated or deidentified data that we use and share to analyze our application and recruitment activities business and for other lawful business purposes.
- With Your Consent. We will disclose your personal information in accordance with your prior direction or in some cases we may specifically ask you for your consent to collect use or share your personal information such as when required by law.
3. Disclosure of Personal Information
We may disclose and during the 12 months preceding the Last Updated date of this Privacy Policy may have disclosed each of the categories of personal information described in Section 1 with other parties as necessary for the business purposes described above or as described at the time of collection including the following persons or entities:
- Affiliates. Our corporate parent subsidiaries and other affiliates under the control of our corporate parent for purposes consistent with this Privacy Policy or to operate shared infrastructure systems and technology.
- Company service providers. Providers of services to the Company that help us manage the recruiting process and operate our business such as job boards recruiters interviewing and testing preemployment screening interview travel booking and expense reimbursement (where applicable) relocation (where applicable) and recruitment analytics.
- Government authorities law enforcement and others. Government authorities law enforcement courts and others as described in the compliance safety and fraud prevention section above.
- Business transfer participants. Parties to transactions and potential transactions whereby we sell transfer or otherwise share some or all of our business or assets including your personal information such as a corporate divestiture merger consolidation acquisition reorganization or sale of assets or in the event of bankruptcy or dissolution.
- Professional advisors. Accountants auditors lawyers insurers bankers and other outside professional advisors who require your information in the course of providing their services.
- Customers and business partners. Customers other companies and individuals with whom the Company does business or is exploring a business relationship.
We do not and during the 12 months preceding the Last Updated date of this Privacy Policy have not sold or shared personal information about candidates. Further we do not knowingly sell or share the personal information of California residents under 16 years of age.
4. Retention of Personal Information
We will retain your personal information for as long as necessary to fulfill the purpose of collection including for the purposes of satisfying any legal accounting or reporting requirements to establish and defend legal claims for fraud prevention purposes or as long as required to meet our legal obligations. To determine the appropriate retention period for personal information we consider the amount nature and sensitivity of the personal information the potential risk of harm from unauthorized use or disclosure of your personal information the purposes for which we process your personal information and whether we can achieve those purposes through other means and the applicable legal requirements.
5. Your California Privacy Rights
California employees may exercise the rights listed below by contacting us as described at the beginning of this Privacy Policy. However these rights are not absolute and in certain cases we may not be able to respond to your request such as when a legal exemption applies or if we are not able to verify your identity.
- Know/Access. You can request the following information about how we have collected and used your personal information:
o the categories of personal information that we have collected.
o the categories of sources from which we collected personal information.
o the business or commercial purpose for collecting selling or sharing (if applicable) personal information.
o the categories of third parties with whom we disclose personal information.
o a copy of the personal information that we have collected about you.
- Delete. You can ask us to delete the personal information that we have collected from you.
- Correct. You can ask us to correct inaccurate personal information that we maintain about you.
- Nondiscrimination. You are entitled to exercise the rights described above free from discrimination.
To submit a request please contact us using the contact information at the top of this Privacy Policy.
We may need to confirm your identity to process your requests to know/access delete or correct. In addition consistent with California law you may designate an authorized agent to make a request on your behalf. If you do so we may require proof of your identification the authorized agents proof of identification and any other information that we may request in order to verify the request including evidence of valid permission for the authorized agent to act on your behalf. We cannot process your request if you do not provide us with sufficient detail to allow us to understand and respond to it.
6. Third Party Services
This Privacy Policy does not address and we are not responsible for the practices of any third parties which have their own rules for how they collect and use your personal information. Our links to third party websites or services are not endorsements.
7. Changes to this Privacy Policy
We reserve the right to change this Privacy Policy at any time. The Last Updated date at the top of this Privacy Policy indicates when it was last revised. Any changes will become effective when we post the revised Privacy Policy in the respective job posting.
8. Your Obligations
Among other obligations including without limitation the obligation to provide complete and accurate information in recruiting documents and processes it is your responsibility to ensure that information you submit does not violate any third partys rights.
You should keep your personal information on file with the Company up to date and inform us of any significant changes to it.
Employment Type
Full-Time
