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Under the general guidance of the Financial Services Management Team the Payer Collection Clerk independently reviews open hospital accounts to ensure they have been billed in accordance with appropriate Federal State third party payor and Financial Services rules regulations and procedures as well as that any correspondence denials or third party payments have been processed correctly. It is the responsibility of the Payer Collection Clerk to contact the insurance carrier that has been billed and determine the reason for the unpaid balance and resolve based on these findings. The Payer Collection Clerk will use independent judgment to take various actions such as faxing information to the payer preparing an appeal or referring the account for self pay collection to the Attorney Generals Office or other collection agency. The Payer Collection Clerk is also responsible to update any account with new or corrected insurance information once it has been billed. This information may be identified through correspondence phone calls or internal departments. Process incoming correspondence and recoupment requests from thirdparty payers.
For consideration for this title you must meetone of the following minimum qualifications:
NYS Department of Civil Service Eligible list or eligible for transfer
Or
Promotional:
Must be a qualified employee of New York State and have had one year of permanent competitive or 55b/55c service as an office assistant clerical or keyboarding title allocated to Grade 5 or higher. Qualifying titles are available at: competitive (Noncompetitive NY HELPS) Qualifications:
One year of clerical experience where majority of work time is spent performing mathematical operations and/or clerical activities related to mathematical operations.
Schedule is based on a 40 hour work week. MondayFriday 8:00am4:30pm. Located at the Galleries
**The NYS Department of Civil Service has expanded the NY HELPS Program. During this program theNYS Civil Service Exam requirements aresuspendedfor the Office Assistant 2(Calculations) title.
NY HELPS appointments may be temporary pending commissioner approval or permanent based on candidate eligibility.
Position Status: Various; Salary: SG 09 $41399 annually
RecruitmentOffice:
Human Resources
Pursuant to Executive Order 161 no State entity as defined by the Executive Order is permitted to ask or mandate in any form that an applicant for employment provide his or her current compensation or any prior compensation history until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time please contact the Governors Office of Employee Relations ator via email at
Full-Time