Program Manager - Ops Integration OPS Integration
Posted on :
15-03-2025
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1 Vacancy
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Job Description
Operations is the beating heart of Amazon. This key part of our business makes sure we fulfill and dispatch orders efficiently so that our customers get their items on time. As EGY Network losses PM youll be working in collaboration with both Operations and Central NL teams in identifying gaps while keeping strong control on losses triggered by operations utilizing tech tools and metrics developed by ROW central program.
Key job responsibilities
Work closely with the central NL program team to implement tech enablement standardization of metrics processes and review mechanisms.
Analyze deviations from ideal processes and develop strategies to minimize losses triggered by operational misses.
Drive coordination with operational leaders and partners utilizing tools and metrics developed by the central program.
Break down loss buckets by assignable causes and develop input metrics to track and improve performance.
Represent EGY Operations NL losses in WBR/MBR cadences and and collaborate on improvement initiatives with wider stakeholders outside operations
Regularly report on progress challenges and opportunities in network loss reduction to senior management.
Adapt and implement best practices from other markets to the local context.
5 years of program or project management experience
5 years of working cross functionally with tech and nontech teams experience
3 years of defining and implementing process improvement initiatives using data and metrics experience
Bachelors degree
Knowledge of Excel (Pivot Tables VLookUps) at an advanced level and SQL
Experience defining program requirements and using data and metrics to determine improvements
3 years of driving end to end delivery and communicating results to senior leadership experience
3 years of driving process improvements experience
Experience in stakeholder management dealing with multiple stakeholders at varied levels of the organization
Experience building processes project management and schedules
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Key job responsibilities
Work closely with the central NL program team to implement tech enablement standardization of metrics processes and review mechanisms.
Analyze deviations from ideal processes and develop strategies to minimize losses triggered by operational misses.
Drive coordination with operational leaders and partners utilizing tools and metrics developed by the central program.
Break down loss buckets by assignable causes and develop input metrics to track and improve performance.
Represent EGY Operations NL losses in WBR/MBR cadences and and collaborate on improvement initiatives with wider stakeholders outside operations
Regularly report on progress challenges and opportunities in network loss reduction to senior management.
Adapt and implement best practices from other markets to the local context.
5 years of program or project management experience
5 years of working cross functionally with tech and nontech teams experience
3 years of defining and implementing process improvement initiatives using data and metrics experience
Bachelors degree
Knowledge of Excel (Pivot Tables VLookUps) at an advanced level and SQL
Experience defining program requirements and using data and metrics to determine improvements
3 years of driving end to end delivery and communicating results to senior leadership experience
3 years of driving process improvements experience
Experience in stakeholder management dealing with multiple stakeholders at varied levels of the organization
Experience building processes project management and schedules
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Required Experience:
Manager
Employment Type
Full-Time
Key Skills
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