Sr Product Manager Reputation and Force for Good Insight and Innovation Team
Sr Product Manager Reputation and Force for Good Insight and Innovation Team
Posted on :
15-03-2025
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1 Vacancy
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Job Description
Were looking for a Senior Product & Reputation Manager to join the Force for Good team. At Amazon were working to be Earths most customercentric company while making a lasting positive impact in the communities we serve. The Force for Good team leads our corporate social responsibility initiatives across Spain and Portugal driving meaningful change through innovation and strategic partnerships. This role will report to the ES Consumer Growth and Innovation lead. A successful candidate is an effective communicator has demonstrated the ability to earn the trust of stakeholders is customerobsessed and has experience influencing senior leadership through data driven insights. As a PM you will own endtoend the scope management and delivery of largescale projects.
This role is preferably based in Madrid (Spain).
Key job responsibilities
Lead reputation management strategy across ES and PT markets developing and executing programs that strengthen Amazons brand
Own the Amazon innovates to positively impact ES/PT framework driving initiatives across four pillars:
1. Good Citizen: Driving environmental sustainability programs
2. Good Employer: Workplace initiatives
3. Good Neighbor: Community engagement and Education programs
4. Good Friend: Strategic partnerships
Design and execute STEM education programs to reach 200k students by 2026
Manage product donation programs and measure their community impact
Partner with internal teams to enhance Amazons employer brand
Lead sustainability initiatives aligned with Amazons global environmental goals
Create and maintain measurement frameworks for reputation and impact metrics
Build and maintain relationships with key internal and external stakeholders
If you are interested in this role please contact the hiring manager directly.
About the team
The ESPT Customer Growth and Innovation team is the primary advocate for Spanish and Portuguese Customers. We create long term trust with our customers by keeping a high bar on Customer Experience inputs finding new ways to delight them through both internal and Customerfacing innovation while also driving a positive impact in the community. We plan to do so by supporting our internal Customers (Business teams) in identifying improvement opportunities along Customer journey through: i) providing actionable insight ii) increase efficiency through automation and iii) identifying scalable growth opportunities empowered by ML models and innovation.
Bachelors degree
5 years of program management experience
Experience in corporate social responsibility or public relations
Strong project management skills
Excellence in stakeholder management
Strong written and verbal communication skills
Masters degree in relevant field
Experience in sustainability or social impact programs
Knowledge of European markets and regulatory environment
Experience with measurement and reporting of social impact
Strong presentation and public speaking skills
Fluency in English and Spanish
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover invent simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice to know more about how we collect use and transfer the personal data of our candidates.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
This role is preferably based in Madrid (Spain).
Key job responsibilities
Lead reputation management strategy across ES and PT markets developing and executing programs that strengthen Amazons brand
Own the Amazon innovates to positively impact ES/PT framework driving initiatives across four pillars:
1. Good Citizen: Driving environmental sustainability programs
2. Good Employer: Workplace initiatives
3. Good Neighbor: Community engagement and Education programs
4. Good Friend: Strategic partnerships
Design and execute STEM education programs to reach 200k students by 2026
Manage product donation programs and measure their community impact
Partner with internal teams to enhance Amazons employer brand
Lead sustainability initiatives aligned with Amazons global environmental goals
Create and maintain measurement frameworks for reputation and impact metrics
Build and maintain relationships with key internal and external stakeholders
If you are interested in this role please contact the hiring manager directly.
About the team
The ESPT Customer Growth and Innovation team is the primary advocate for Spanish and Portuguese Customers. We create long term trust with our customers by keeping a high bar on Customer Experience inputs finding new ways to delight them through both internal and Customerfacing innovation while also driving a positive impact in the community. We plan to do so by supporting our internal Customers (Business teams) in identifying improvement opportunities along Customer journey through: i) providing actionable insight ii) increase efficiency through automation and iii) identifying scalable growth opportunities empowered by ML models and innovation.
Bachelors degree
5 years of program management experience
Experience in corporate social responsibility or public relations
Strong project management skills
Excellence in stakeholder management
Strong written and verbal communication skills
Masters degree in relevant field
Experience in sustainability or social impact programs
Knowledge of European markets and regulatory environment
Experience with measurement and reporting of social impact
Strong presentation and public speaking skills
Fluency in English and Spanish
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover invent simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice to know more about how we collect use and transfer the personal data of our candidates.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Required Experience:
Senior IC
Employment Type
Full-Time
Department / Functional Area
Key Skills
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