Principal PM-T Pre-owned CX Amazon
Principal PM-T Pre-owned CX Amazon
Posted on :
15-03-2025
Employer Active
1 Vacancy
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Yearly Salary
$ 161900 - 279900
Vacancy
1 Vacancy
Posted on :
15-03-2025
Job Description
Amazon is the Everything Store and as global customer demand for preowned product grows we want buying a preowned product to be as seamless and exciting as buying a new one. Across Amazon there are multiple ways to shop preowned products including Amazon Renewed Amazon Resale Devices Preowned 3P Used and Amazon Preloved. These teams are collaborating to define a bestinworld preowned shopping experience that offers customers meaningful savings. This role works closely with engineering partners across the company to innovate for global customer impact.
We seek an experienced and entrepreneurial Principal Product Manager Technical with a passion for delivering worldclass customer experiences and you enjoy the thrill of experimentation optimization and close collaboration across a diverse stakeholder group. The ideal candidate is a selfstarter with excellent product management skills a strategic thinker and a strong communicator with excellent crossorg collaboration skills. This is a unique opportunity to build develop and drive a globally relevant customercentric roadmap in a way that increases Amazons relevance and accessibility to a broader customer audience and encourages more sustainable shopping practices.
The PreOwned CX Principal Product Manager will own defining and driving the Amazon preowned customer experience product vision and roadmap across the endtoend customer journey. The role will work across multiple business design product and engineering teams to develop foundational shopping experiences including inspiration discovery evaluation detail page optimization pricing purchasing personalization and more. The role is inherently high visibility and will work closely with partners in this exciting preowned space across the company to accelerate and amplify our shared investments and drive global customer impact.
Key job responsibilities
Defining a CX vision for the preowned shopping experience in partnership with UX design and preowned business teams developing an actionable product roadmap and identifying and influencing product/engineering teams to run experiments
Driving ideation and management of a portfolio of experiments some that span multiple teams and shopping experiences and some that dive deep in one CX area
Leveraging your high judgment to prioritize opportunities that drive the most strategic value; working with design teams to scope design effort set/track goals and triage priorities across product/engineering teams
Utilizing your varied background and skillsets to dive deep with designers on UX decisions and drive technical conversations with engineering partners to create roadmap planning
Developing and driving mechanisms with senior leaders on the progress of the CX work and areas where support is needed
Bachelors degree
7 years of technical product or program management experience
Experience owning/driving roadmap strategy and definition
Experience with feature delivery and tradeoffs of a product
Experience technical product management
Proven ability to earn trust with and influence crossfunctional teams and senior leaders
Experience working directly with Engineers on product enhancements
Experience in project management methodologies business analysis or process improvement
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race national origin gender gender identity sexual orientation protected veteran status disability age or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $161900/year in our lowest geographic market up to $279900/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on jobrelated knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity signon payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.
We seek an experienced and entrepreneurial Principal Product Manager Technical with a passion for delivering worldclass customer experiences and you enjoy the thrill of experimentation optimization and close collaboration across a diverse stakeholder group. The ideal candidate is a selfstarter with excellent product management skills a strategic thinker and a strong communicator with excellent crossorg collaboration skills. This is a unique opportunity to build develop and drive a globally relevant customercentric roadmap in a way that increases Amazons relevance and accessibility to a broader customer audience and encourages more sustainable shopping practices.
The PreOwned CX Principal Product Manager will own defining and driving the Amazon preowned customer experience product vision and roadmap across the endtoend customer journey. The role will work across multiple business design product and engineering teams to develop foundational shopping experiences including inspiration discovery evaluation detail page optimization pricing purchasing personalization and more. The role is inherently high visibility and will work closely with partners in this exciting preowned space across the company to accelerate and amplify our shared investments and drive global customer impact.
Key job responsibilities
Defining a CX vision for the preowned shopping experience in partnership with UX design and preowned business teams developing an actionable product roadmap and identifying and influencing product/engineering teams to run experiments
Driving ideation and management of a portfolio of experiments some that span multiple teams and shopping experiences and some that dive deep in one CX area
Leveraging your high judgment to prioritize opportunities that drive the most strategic value; working with design teams to scope design effort set/track goals and triage priorities across product/engineering teams
Utilizing your varied background and skillsets to dive deep with designers on UX decisions and drive technical conversations with engineering partners to create roadmap planning
Developing and driving mechanisms with senior leaders on the progress of the CX work and areas where support is needed
Bachelors degree
7 years of technical product or program management experience
Experience owning/driving roadmap strategy and definition
Experience with feature delivery and tradeoffs of a product
Experience technical product management
Proven ability to earn trust with and influence crossfunctional teams and senior leaders
Experience working directly with Engineers on product enhancements
Experience in project management methodologies business analysis or process improvement
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race national origin gender gender identity sexual orientation protected veteran status disability age or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $161900/year in our lowest geographic market up to $279900/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on jobrelated knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity signon payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.
Required Experience:
Staff IC
Employment Type
Full-Time
Key Skills
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