Principal Insights Selling Partner Communities SPC
Principal Insights Selling Partner Communities SPC
Posted on :
15-03-2025
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1 Vacancy
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Job Description
We are seeking an experienced Principal Program Manager to shape the future of the seller experience as a Principal Program Manager leading our Seller Insights Program. In this highly influential role you will invent new ways to listen act and communicate with our seller community. Youll architect and drive programs across the seller organization to transform seller feedback and insights into meaningful improvements ensuring our sellers voices directly impact business decisions and product development.
Were looking for a dynamic program leader who thrives in identifying and pursuing continuous improvement opportunities within complex matrixed organizations. The ideal candidate is both a strategic thinker and practical executor someone who can develop scalable programs from scratch. This person demonstrates strong business acumen consistently connecting program outcomes to business impact and approaches challenges with a proactive problemsolving mindset. Success in this role requires someone who excels at problem solving/prioritization stakeholder management and executive communication with a proven track record of driving organizational change through influence.
Key job responsibilities
Design and implement vision/strategy frameworks and scalable programmatic mechanisms to identify prioritize and action highimpact seller feedback/insights
Develop and operationalize robust analytics frameworks/audit mechanisms to measure program effectiveness and seller satisfaction
Partner with senior leadership across the organization to drive accountability and of seller experience improvements
Create and manage closedloop communication systems to keep sellers informed of feedback implementation
Lead crossfunctional initiatives requiring extensive stakeholder alignment and influence
Mentor and guide junior program managers while setting organizational best practices
Manage accountability for seller sentiment metrics and improvement initiatives
7 years of working cross functionally with tech and nontech teams experience
7 years of program or project management experience
7 years of managing analyzing and communicating results to senior leadership experience
Bachelors degree
Experience implementing repeatable processes and driving automation or standardization
Experience defining program requirements and using data and metrics to determine improvements
Bachelors degree in BI finance engineering statistics computer science mathematics finance or equivalent quantitative field
Experience with sellerfocused or customer experience programs
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race national origin gender gender identity sexual orientation protected veteran status disability age or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $124900/year in our lowest geographic market up to $206500/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on jobrelated knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity signon payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.
Were looking for a dynamic program leader who thrives in identifying and pursuing continuous improvement opportunities within complex matrixed organizations. The ideal candidate is both a strategic thinker and practical executor someone who can develop scalable programs from scratch. This person demonstrates strong business acumen consistently connecting program outcomes to business impact and approaches challenges with a proactive problemsolving mindset. Success in this role requires someone who excels at problem solving/prioritization stakeholder management and executive communication with a proven track record of driving organizational change through influence.
Key job responsibilities
Design and implement vision/strategy frameworks and scalable programmatic mechanisms to identify prioritize and action highimpact seller feedback/insights
Develop and operationalize robust analytics frameworks/audit mechanisms to measure program effectiveness and seller satisfaction
Partner with senior leadership across the organization to drive accountability and of seller experience improvements
Create and manage closedloop communication systems to keep sellers informed of feedback implementation
Lead crossfunctional initiatives requiring extensive stakeholder alignment and influence
Mentor and guide junior program managers while setting organizational best practices
Manage accountability for seller sentiment metrics and improvement initiatives
7 years of working cross functionally with tech and nontech teams experience
7 years of program or project management experience
7 years of managing analyzing and communicating results to senior leadership experience
Bachelors degree
Experience implementing repeatable processes and driving automation or standardization
Experience defining program requirements and using data and metrics to determine improvements
Bachelors degree in BI finance engineering statistics computer science mathematics finance or equivalent quantitative field
Experience with sellerfocused or customer experience programs
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race national origin gender gender identity sexual orientation protected veteran status disability age or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $124900/year in our lowest geographic market up to $206500/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on jobrelated knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity signon payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.
Employment Type
Full-Time
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