Sr Program Manager Insights Selling Partner Communities
Sr Program Manager Insights Selling Partner Communities
Posted on :
15-03-2025
Employer Active
1 Vacancy
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Job Description
We are seeking a talented and motivated Program Manager to join our Seller Partner Services organization. This role will play a key part in identifying seller pain points and collaborating with various teams to implement solutions that enhance the seller experience. The ideal candidate will be a proactive problemsolver with experience in managing crossfunctional projects and a passion for continuous improvement.
Key job responsibilities
Work closely with product managers program managers and team leaders to identify and prioritize seller pain points through data analysis and customer feedback.
Manage projects aimed at addressing seller pain points coordinating efforts across multiple teams within the Seller Partner Services organization.
Develop and maintain project plans timelines and success metrics for seller experience initiatives.
Collaborate with business teams to define process improvements leveraging existing systems where possible and proposing new solutions when needed.
Create and maintain documentation of seller pain points improvement initiatives and their outcomes.
About the team
The Selling Partner Communities (SPC) organization builds lasting connections with and helps drive the success of our Selling Partners. We achieve this by: 1 Providing effective channels for multidirectional engagement with Amazon 2 Fostering an active and helpful community and information exchange among Selling Partners; 3 Understanding Selling Partners perceptions of and being internal advocates to improve their experience selling on Amazon; 4 Ensuring that public perception mirrors the reality that Amazons stores are a great place for Selling Partners to build and maintain a thriving business; and 5 Accelerating and strengthening thirdparty advocacy and partnerships that benefit Selling Partners.
7 years of program or project management experience
7 years of managing stakeholders in crossfunctional project experience
5 years of developing program strategies and plans diving and influencing senior stakeholders experience
Experience using data and metrics to determine and drive improvements
Experience owning program strategy end to end delivery and communicating results to senior leadership
Masters degree or MBA in business operations human resources adult education organizational development instructional design or related field
5 years of driving process improvements experience
Strong written and verbal communication skills
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race national origin gender gender identity sexual orientation protected veteran status disability age or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $104100/year in our lowest geographic market up to $185000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on jobrelated knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity signon payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.
Key job responsibilities
Work closely with product managers program managers and team leaders to identify and prioritize seller pain points through data analysis and customer feedback.
Manage projects aimed at addressing seller pain points coordinating efforts across multiple teams within the Seller Partner Services organization.
Develop and maintain project plans timelines and success metrics for seller experience initiatives.
Collaborate with business teams to define process improvements leveraging existing systems where possible and proposing new solutions when needed.
Create and maintain documentation of seller pain points improvement initiatives and their outcomes.
About the team
The Selling Partner Communities (SPC) organization builds lasting connections with and helps drive the success of our Selling Partners. We achieve this by: 1 Providing effective channels for multidirectional engagement with Amazon 2 Fostering an active and helpful community and information exchange among Selling Partners; 3 Understanding Selling Partners perceptions of and being internal advocates to improve their experience selling on Amazon; 4 Ensuring that public perception mirrors the reality that Amazons stores are a great place for Selling Partners to build and maintain a thriving business; and 5 Accelerating and strengthening thirdparty advocacy and partnerships that benefit Selling Partners.
7 years of program or project management experience
7 years of managing stakeholders in crossfunctional project experience
5 years of developing program strategies and plans diving and influencing senior stakeholders experience
Experience using data and metrics to determine and drive improvements
Experience owning program strategy end to end delivery and communicating results to senior leadership
Masters degree or MBA in business operations human resources adult education organizational development instructional design or related field
5 years of driving process improvements experience
Strong written and verbal communication skills
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race national origin gender gender identity sexual orientation protected veteran status disability age or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $104100/year in our lowest geographic market up to $185000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on jobrelated knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity signon payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.
Required Experience:
Manager
Employment Type
Full-Time
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