Kuiper Sec Ops Center Manager Amazon Corporate Security
Kuiper Sec Ops Center Manager Amazon Corporate Security
Posted on :
15-03-2025
Employer Active
1 Vacancy
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Job Description
Amazon Corporate Securitys (ACS) mission is to deliver a safe and secure workplace for all Amazonians. The Business Assurance Centers (BAC) Kuiper Security Operations Center supports this mission by providing 24/7 global security operations center (GSOC) services to Kuiper serving as a single point of intake for corporate security issues worldwide.
Key job responsibilities
Lead a team of mixedskillset professionals providing safety security and compliance alignment support to Amazons Project Kuiper
Oversee procurement and service delivery from ACS vendor partners designing and conducting business reviews assessing performance against contracted key performance indicators (KPI) and service level agreements (SLA)
Evaluate existing technical capabilities and systems and identify opportunities for improvement to ensure strict security measures are in place for Kuiper
Partner with Operational Excellence leaders to analyze develop and strengthen processes and procedures; spearhead dedicated process development and integration across the greater team including with partners in Kuiper. Empower the team to utilize the resources and knowledge necessary to manage smaller incidents and escalations
Collaborate with our vendor partners onsite leads and Kuiper business teams to mitigate failures and improve performance
Liaise and serve as point of contact with security managers from physical technical and prototype teams to protect critical Kuiper infrastructure
Develop strategies to leverage operations center capabilities to support Kuiper security goals
Develop and maintain effective and active working relationships with primary vendors strategic business partners and team members and actively foster an environment of teamwork
Perform oncall duty as needed (includes afterhours weekends holidays)
A day in the life
As the Kuiper SOC Manager you will own service delivery across a team responsible for daily operational work within the BAC. New hires must excel in vendor management and be able to provide seniorlevel direction and tactical response to operational issues encountered by their teams. You must obsess over our internal and external customers triaging and responding to their security needs and leveraging your verbal and written communication skills. You may be expected to work evenings holidays and weekends.
About the team
Our team is dedicated to supporting new members. We are committed to building an environment that celebrates knowledge sharing and mentorship. We care about your career growth as a passionate learner who is motivated to take on challenges.
Our team values worklife harmony. Availability for the GSOCs 24/7/365 operation is imperative to maintaining proficiency in this role and we understand that striking a healthy balance between your personal and professional life is crucial to your happiness and success at Amazon. We encourage members of the team to use personal time as needed to cultivate this balance and to promote a productive and wellbalanced life.
Experience with fullspectrum vendor management including RFP and selection KPI/SLA development and ongoing performance management
Strong business writing skills
Crisis management experience with an emphasis on preparedness and response efforts
Experience as a seniorlevel security leader in a large organization
Demonstrated ability to provide briefings to highlevel executives particularly during crises
Track record of earning trust across security and nonsecurity business lines
Experience with security technologies including CCTV Access Control and Incident Management Systems
Superior technical aptitude; proficiency in MS Office Suite Lenel Tableau securityfocused PSIMs and industry standard technical applications
Strong communication time management and decisionmaking abilities
Ability to effectively prioritize and manage multiple tasks while maintaining strict deadlines
Demonstrated analytical acumen and datadriven mindset towards decisionmaking in order to define strategy spark growth and fuel longterm impact
Must be able to handle highimpact situations and remain effective under pressure
Proven ability to guide others to deliver results in a timely manner using a strong sense of focus organization and meticulous attention to detail
Experience with fullspectrum vendor management including RFP and selection KPI/SLA development and ongoing performance management
Strong business writing skills
Crisis management experience with an emphasis on preparedness and response efforts
Experience as a seniorlevel security leader in a large organization
Demonstrated ability to provide briefings to highlevel executives particularly during crises
Track record of earning trust across security and nonsecurity business lines
Experience with security technologies including CCTV Access Control and Incident Management Systems
Superior technical aptitude; proficiency in MS Office Suite Lenel Tableau securityfocused PSIMs and industry standard technical applications
Strong communication time management and decisionmaking abilities
Ability to effectively prioritize and manage multiple tasks while maintaining strict deadlines
Demonstrated analytical acumen and datadriven mindset towards decisionmaking in order to define strategy spark growth and fuel longterm impact
Must be able to handle highimpact situations and remain effective under pressure
Proven ability to guide others to deliver results in a timely manner using a strong sense of focus organization and meticulous attention to detail
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race national origin gender gender identity sexual orientation protected veteran status disability age or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $107400/year in our lowest geographic market up to $229700/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on jobrelated knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity signon payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.
Key job responsibilities
Lead a team of mixedskillset professionals providing safety security and compliance alignment support to Amazons Project Kuiper
Oversee procurement and service delivery from ACS vendor partners designing and conducting business reviews assessing performance against contracted key performance indicators (KPI) and service level agreements (SLA)
Evaluate existing technical capabilities and systems and identify opportunities for improvement to ensure strict security measures are in place for Kuiper
Partner with Operational Excellence leaders to analyze develop and strengthen processes and procedures; spearhead dedicated process development and integration across the greater team including with partners in Kuiper. Empower the team to utilize the resources and knowledge necessary to manage smaller incidents and escalations
Collaborate with our vendor partners onsite leads and Kuiper business teams to mitigate failures and improve performance
Liaise and serve as point of contact with security managers from physical technical and prototype teams to protect critical Kuiper infrastructure
Develop strategies to leverage operations center capabilities to support Kuiper security goals
Develop and maintain effective and active working relationships with primary vendors strategic business partners and team members and actively foster an environment of teamwork
Perform oncall duty as needed (includes afterhours weekends holidays)
A day in the life
As the Kuiper SOC Manager you will own service delivery across a team responsible for daily operational work within the BAC. New hires must excel in vendor management and be able to provide seniorlevel direction and tactical response to operational issues encountered by their teams. You must obsess over our internal and external customers triaging and responding to their security needs and leveraging your verbal and written communication skills. You may be expected to work evenings holidays and weekends.
About the team
Our team is dedicated to supporting new members. We are committed to building an environment that celebrates knowledge sharing and mentorship. We care about your career growth as a passionate learner who is motivated to take on challenges.
Our team values worklife harmony. Availability for the GSOCs 24/7/365 operation is imperative to maintaining proficiency in this role and we understand that striking a healthy balance between your personal and professional life is crucial to your happiness and success at Amazon. We encourage members of the team to use personal time as needed to cultivate this balance and to promote a productive and wellbalanced life.
Experience with fullspectrum vendor management including RFP and selection KPI/SLA development and ongoing performance management
Strong business writing skills
Crisis management experience with an emphasis on preparedness and response efforts
Experience as a seniorlevel security leader in a large organization
Demonstrated ability to provide briefings to highlevel executives particularly during crises
Track record of earning trust across security and nonsecurity business lines
Experience with security technologies including CCTV Access Control and Incident Management Systems
Superior technical aptitude; proficiency in MS Office Suite Lenel Tableau securityfocused PSIMs and industry standard technical applications
Strong communication time management and decisionmaking abilities
Ability to effectively prioritize and manage multiple tasks while maintaining strict deadlines
Demonstrated analytical acumen and datadriven mindset towards decisionmaking in order to define strategy spark growth and fuel longterm impact
Must be able to handle highimpact situations and remain effective under pressure
Proven ability to guide others to deliver results in a timely manner using a strong sense of focus organization and meticulous attention to detail
Experience with fullspectrum vendor management including RFP and selection KPI/SLA development and ongoing performance management
Strong business writing skills
Crisis management experience with an emphasis on preparedness and response efforts
Experience as a seniorlevel security leader in a large organization
Demonstrated ability to provide briefings to highlevel executives particularly during crises
Track record of earning trust across security and nonsecurity business lines
Experience with security technologies including CCTV Access Control and Incident Management Systems
Superior technical aptitude; proficiency in MS Office Suite Lenel Tableau securityfocused PSIMs and industry standard technical applications
Strong communication time management and decisionmaking abilities
Ability to effectively prioritize and manage multiple tasks while maintaining strict deadlines
Demonstrated analytical acumen and datadriven mindset towards decisionmaking in order to define strategy spark growth and fuel longterm impact
Must be able to handle highimpact situations and remain effective under pressure
Proven ability to guide others to deliver results in a timely manner using a strong sense of focus organization and meticulous attention to detail
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race national origin gender gender identity sexual orientation protected veteran status disability age or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $107400/year in our lowest geographic market up to $229700/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on jobrelated knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity signon payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.
Required Experience:
Manager
Employment Type
Full-Time
Key Skills
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