drjobs Mental Health Case Manager

Mental Health Case Manager

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Job Location drjobs

Pleasanton, CA - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

*** Signon Bonus

SignOn Bonus for Bilingual Applicants: $1500 (Distributed in 3 parts: $500 after 30 days $500 after 6 months and $500 after 12 months of employment)
JOB TITLE: MH Case Manager
LOCATION: Pleasanton CA

Employment Type: Fulltime

Who are we
Horizon Services Inc. (HSI) is a nonprofit established in 1974 which offers addiction treatment with the goal of reducing substance use related challenges for people from all walks of life including those from some of the most disenfranchised and marginalized communities. Providing exceptional services to our diverse community. We are proud to support Behavioral Health Services Department (BHSD) clients in their preferred languages ensuring accessibility and inclusivity for all.
We practice our values of Integrity Respect Compassion and Professionalism to provide residential treatment withdrawal management and sobering programs to support the wellbeing of women men youth LGBTQ and BIPOC clients to live healthy fulfilling and constructive lives. HSI is an inclusive workplace and a learning community where our collective experiences enrich each others growth.

The MH case manager is responsible for case management and referral planning for clients in the Access Triage Center suffering from substance use mental health or cooccurring disorders. Duties include assisting in completing mental health assessments care coordination maintaining positive working relationships with outside community providers scheduling appointments providing initial transportation from the triage center assisting with acquiring medications ongoing care and discharge planning and crisis intervention. The case manager will consistently collaborate with Program Manager Forensic Peer Specialists Nurse Prescriber and Case Manager to ensure clients basic needs are being met in preparation for stabilization and discharge planning.

How can you make a difference in peoples lives

We are seeking a Mental Health Case Manager who is passionate about serving diverse communities. Bilingual candidates fluent in one or more of BHSDs threshold languagesChinese Spanish Tagalog or Vietnameseare eligible for an additional incentive.

In this role youll make a difference in the lives of people with substance abuse challenges and often with cooccurring conditions. Youll use and grow your skills in compassionate care crisis intervention and deescalation in a supportive and inclusive work environment. Youll have the opportunity to provide our community with substance abuse treatment to help people who are just discovering possibilities in their journey going from a place of hopelessness to a place where they are valued and have the potential for a better life.


Responsibilities:
  • Conduct Assessments to determine clients needs for both mental health and substance use.
  • Provide case management services to clients at Access Triage Center.
  • Schedule and arrange client medical psychiatric and or continuing care appointments.
  • Maintain appropriate notation and documentation in client file.
  • Maintain accurate documentation in accordance with case management billing practices.
  • Provide timely crisis intervention when needed.
  • Meet with all clients while at a triage location to determine case management and referral needs.
  • Participate in all required consultations with Alameda County and Behavioral Health providers regarding client care and case management experience and opportunities.
  • Maintain positive working relationships with community providers and managed care organizations.
  • Assist with case management training at staff meetings.
  • Provide clients with educational materials and orientation of continuing care options including withdrawal management mental health services residential treatment and recovery residences.
  • Demonstrate good decision making on a daily basis.
  • Utilize email and other forms of technology to communicate with peers supervisors and community members.
  • Attend all scheduled team meetings and trainings.
  • Assist with data entry into EHR system as needed.
  • Drive program vehicle when necessary.
  • Perform any other duties as assigned by Program Manager.
SUCCESS COMPETENCIES FOR POSITION:
  • (Competencies required to effectively perform the job)
FUNCTIONAL/TECHNICAL SKILLS & KNOWLEDGE:
  • (Knowledge and skills required to effectively perform the job)
  • Adherence to policy.
  • Teamwork
  • Attendance
  • Positive attitude
  • Creativity
  • The ability to work effectively with little supervision
  • The ability to communicate cooperate and work with coworkers supervisors clients public and other agencies
  • Accuracy of work finished in a specific amount of time (includes time sheets reports etc.
  • Demonstrated knowledge of program concepts
  • Quality of work accomplished (style telephone skills accuracy of reports etc.
  • Knowledge of alcohol and drug addiction
  • Excellent oral and written communication skills
  • Excellent computer skills knowledge of data capture and data input into Electronic Health Records.
  • Ability to communicate using email and other electronic systems.
  • Familiarity with Substance Use and Mental Health programs hospitals and other continuing care options

Experience

  • Experience working with customers or clients that feel overwhelmed or in a crisis (crisis intervention).
  • Experience working with clients who have substance use disorders.
  • Extensive experience with case management of underserved populations in a public setting.
  • Experience working with diverse populations and cultures.
  • Experience working with customers or clients with cooccurring disorders and disabilities.
  • Familiar with customer service principles.
  • Experience with resolution of conflict in stressful situations.

QUALIFICATIONS: education and work experience)
  • Currently enrolled in Masters level program working towards licensure and/or registration with the California Board of Behavioral Sciences (BBS) as an AMFT or ASW.
  • Experience providing case management services in a mental health or substance use disorder program in the nonprofit sector.
  • Experience working in a crisis setting.
  • Preferred: Bilingual in English Spanish Chinese Vietnamese or Tagalog

Compensation and Benefits
We are proud to offer a comprehensive benefits package to all fulltime and parttime employees over 20 hours per week.

  • 100 of medical dental Life and LTD for the employee and 50 for any dependents medical and dental coverage.
  • PTO and Holiday pay.
  • Retirement benefits after 6 months of service.
  • Training and CEU opportunities.

And of course the opportunity to meaningfully contribute to a team of mindful caring and passionate people at work every day!

Salary: $3141/per hour depending on experience and qualifications. Available for a fulltime position.

Required Experience:

Manager

Employment Type

Full-Time

About Company

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