We are looking for a Senior UX Designer to join our team where youll play a crucial role in powering Amazons global delivery network through innovative technology and humancentered design. This isnt just about creating interfaces its about designing systems that directly impact the safety efficiency and wellbeing of thousands of associates worldwide.
In this role you will tackle complex operational challenges that bridge digital and physical experiences. Your work will directly influence how our delivery associates interact with technology equipment and spaces ultimately shaping the future of logistics at scale. Youll need to think holistically understanding not just user interface design but also hardware integration ergonomics safety protocols and business operations.
The stakes are high and real: your designs will help ensure worker health and safety reduce worker fatigue maintain operational excellence and build lasting trust with both our workforce and customers. Youll need to balance multiple priorities from immediate safety concerns to longterm scalability from user needs to technical constraints.
To succeed you must be a strategic thinker who can navigate ambiguous problem spaces and translate complex operational requirements into elegant practical solutions. Youll collaborate with product engineering operations and safety teams while mentoring other designers and driving design excellence across multiple workstreams. Your work will not only solve todays challenges but help define the future of how technology and human interaction come together in the logistics industry.
Join us in creating meaningful solutions that make a realworld difference in the lives of thousands of Amazon employees and millions of customers.
Key job responsibilities
* Lead the design strategy for complex operational systems considering both immediate needs and longterm scalability
* Define and improve design patterns standards and processes that can be adopted across teams
* Drive crossfunctional alignment through effective communication of design decisions and tradeoffs
* Mentor designers and contribute to the professional development of the design team
* Identify and solve root causes of widespread operational challenges through innovative design solutions
* Lead design reviews and critiques ensuring highquality outcomes across multiple workstreams
* Partner with engineering teams to ensure technical feasibility while maintaining design integrity
* Aggregate and analyze qualitative and quantitative data to inform productlevel design decisions
* Influence product strategy and roadmap decisions through datainformed design recommendations
* Champion usercentered design practices across the organization
About the team
Our team is crucial to Amazons operational success creating experiences that enable associates and managers to work efficiently and safely. We focus on solving complex operational challenges through innovative design solutions ensuring our stations can effectively handle millions of packages daily while maintaining safety and quality standards.
Have an available online portfolio
6 years of design experience
Have an online portfolio or samples of work on resume demonstrating experience creating great endtoend usercentered design solutions and patterns across desktop and mobile devices
Deep understanding of design systems and scalable design practices such as accessibility standards and inclusive design
Experience with largescale operational or enterprise systems
Track record of influencing product strategy through design
Strong understanding of technical architecture and constraints
Experience with datadriven design decisions and measuring impact
Background in designing for industrial or operational environments
Proven ability to build consensus across diverse stakeholder groups
Experience presenting to and influencing senior leadership
Deep understanding of accessibility standards and inclusive design
Strong understanding of human factors and ergonomics in industrial settings
Track record of developing and implementing design standards
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race national origin gender gender identity sexual orientation protected veteran status disability age or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit
for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $127100/year in our lowest geographic market up to $211600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on jobrelated knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity signon payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.