Senior Solutions Architect
Senior Solutions Architect
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Job Description
About Upstart
Upstart is a leading AI lending marketplace partnering with banks and credit unions to expand access to affordable credit. By leveraging Upstarts AI marketplace Upstartpowered banks and credit unions can have higher approval rates and lower loss rates across races ages and genders while simultaneously delivering the exceptional digitalfirst lending experience their customers demand. More than twothirds of Upstart loans are approved instantly and are fully automated.
Upstart is a digitalfirst company which means that most Upstarters live and work anywhere in the United States. However we also have offices in San Mateo California; Columbus Ohio; and Austin Texas.
Most Upstarters join us because they connect with our mission of enabling access to effortless credit based on true risk. If you are energized by the impact you can make at Upstart wed love to hear from you!
The Team
The Upstart Lending Partnerships team aims to partner with banks and credit unions to help them navigate and thrive through one of the most foundational technology transformations in history. Through our AI lending platform lending partners are able to grow customer households enhance risk management and approve more borrowers at lower rates while eliminating every bit of friction associated with the process.
The Role
As a Senior Solutions Architect you hold an important strategic position within Upstarts Lending Partnerships Services organization accountable for the development implementation and support of clientside integration solutions aimed at helping Upstarts lending partners integrate Upstart with their core banking and lending platforms. You also play an important role as a trusted advisor for lenders guiding them through the process of successfully integrating their banking systems with an external vendor.
This is an exciting role for a team player who is looking for the opportunity to make an immediate impact as part of a growing team. You will have the opportunity to drive strategic initiatives aimed at expanding Upstarts integration capabilities and offerings while also helping to shape and inform product integration enhancements that will improve Upstarts overall value proposition to lending partners of all sizes.
As a trusted advisor you will need to quickly interpret and understand each lenders unique integration challenges and concerns and be able to offer solutions based on Upstarts product offerings and capabilities. You will also be expected to be able to effectively explain Upstarts APIs and connectors among other subject areas in a manner that is convincing and easily interpretable to a varied external stakeholder audience. In addition to actively meeting with and supporting clients as a trusted advisor you will also be expected to provide software engineering support in the development of point solutions where required and appropriate.
Qualified candidates will have experience working within a consumer lending banking credit union fintech finance or commercial banking technology environment. Experience should include creating and maintaining APIs and associated integration components. Experience developing and maintaining software integrations with core banking systems and platforms is a strong plus.
Position Location This role is available in the following locations: Remote (United States) San Mateo Columbus
Time Zone Requirements This team operates on the East Coast time zone.
Travel Requirements This team has regular onsite collaboration sessions. These occur 2 days per Quarter at the San Mateo or Columbus office. If you need to travel to make these meetups Upstart will cover all travel related expenses.
How youll make an impact:
- Represent Upstart as you guide key customer stakeholders through their external vendor systems integration considerations and decisions pre and post program launch
- Help address lending partner Upstart product integration questions and requests for information while offering subject matter expertise and best practices
- Guide lending partners through the technical details of integrating Upstart data to major core banking platforms and ancillary systems
- Team with Upstarts thirdparty technology partners to develop and deliver technical integration solutions while providing guidance and subject matter expertise
- Provide software engineering support to develop and implement APIbased integration solutions
- Form and cultivate crossfunctional relationships with Sales Implementation Product Engineering among others to remain uptodate and informed on Upstarts latest product offerings and lender demands
- Take a handson approach to learning the Upstart platform and related APIs including corresponding use cases to identify future API capability improvements and to inform futurestate product development
- Define best practices and author integration strategies technical documentation and support procedures to be utilized by the integration team
- Draw on theoretical knowledge of cloud architecture patterns and SaaS to develop expert solutions to business problems
What were looking for:
- A minimum of 45 years playing a key role in developing supporting and maintaining software integration and API solutions in the financial services space; strong knowledge of core banking and credit union platforms and systems preferred (for example Fiserv FIS Jack Henry Corelation etc.
- Experience teaming and coordinating crossfunctionally with engineering and product teams strongly preferred
- A demonstrated ability to successfully partner with customers external business partners and crossfunctional colleagues
- Experience driving complex projects to successful completion with a diverse range of internal and external stakeholders
- Excellent written and verbal communication skills including the ability to communicate effectively in a manner tailored for the audience (from the Csuite to analysts and software engineers)
- A track record of developing maintaining and optimizing APIs and software integration solutions
- Selfstarter who is responsible motivated detailed oriented able to work well in a collaborative environment and is comfortable with tight deadlines
- A responsive customerservice posture with superior organization skills
- Demonstrated ability to prioritize and act on a large volume of requests for information
- The ideal candidate will pay strong attention to detail as a habit and they will hold the quality of their work as paramount in all that they do
- Selfstarter who is responsible motivated and able to work well in a collaborative environment
- Superior organization and followup skill
- Hands on experience with C# JavaScript HTML5 CSS or Python is required
What youll love:
- Competitive Compensation (base bonus & equity)
- Comprehensive medical dental and vision coverage with Health Savings Account contributions from Upstart
- 401(k) with 100 company match up to $4500 and immediate vesting and aftertax savings
- Employee Stock Purchase Plan (ESPP)
- Life and disability insurance
- Generous holiday vacation sick and safety leave
- Supportive parental family care and military leave programs
- Annual wellness technology & ergonomic reimbursement programs
- Social activities including team events and onsites allcompany updates employee resource groups (ERGs) and other interest groups such as book clubs fitness investing and volunteering
- Catered lunches snacks & drinks when working in offices
#LIREMOTE
#LIMidSenior
At Upstart your base pay is one part of your total compensation package. The anticipated base salary for this position is expected to be within the below range. Your actual base pay will depend on your geographic locationwith our digital first philosophy Upstart uses compensation regions that vary depending on location. Individual pay is also determined by jobrelated skills experience and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.
In addition Upstart provides employees with target bonuses equity compensation and generous benefits packages (including medical dental vision and 401k).
Upstart is a proud Equal Opportunity Employer. We are dedicated to ensuring that underrepresented classes receive better access to affordable credit and are just as committed to embracing diversity and inclusion in our hiring practices. We celebrate all cultures backgrounds perspectives and experiences and know that we can only become better together.
If you require reasonable accommodation in completing an application interviewing completing any preemployment testing or otherwise participating in the employee selection process please email
Senior IC
Employment Type
Full Time
Key Skills
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