Sr UX Designer AWS Commerce Platform AWS CX
Sr UX Designer AWS Commerce Platform AWS CX
Posted on :
15-03-2025
Employer Active
1 Vacancy
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
15-03-2025
Job Description
The world is building on AWS from the Fortune 100 to thousands of startups. AWS Commerce processes billion dollars of transactions per week and highlyskilled knowledge workers from financial analysts to IT managers turn to us every day to understand their billing invoice as well as forecast and optimize their spending.
The Commerce Platform UX Design team is at the heart of our AWS Customers experience. We innovate and design on behalf of our AWS customers Service Owners as well as Legal and Sales. Were looking for a customerobsessed designer to map out a vision and strategy innovating and simplifying the overall AWS Customer commerce and billing experience for both AWS Customers and Service Owners as well as lead the iterative delivery of design artifacts.
You will go deep in research and service design: understanding customer jobstobedone desired outcomes and pain points then rank desired outcomes and build tobe service maps that cross products to create a cohesive experience. Youll collaborate closely with senior leaders to make strategic investments and drive that improves customers desired outcomes. As a Sr. UX Designer you will own defining the customer experience for a collection of journeys with the highest potential ROI.
A successful candidate will be entrepreneurial curious creative highly analytical and able to work autonomously to deliver results as part of a large crossfunctional team. We are looking for a designer who is a systems thinker and highly skilled at clarifying the big picture driving alignment across a broad set of stakeholders (Product Tech Science Service Owners) while also highlighting the best point opportunities.
Key job responsibilities
Analyze customer problems design customer journey flows and delightful solutions that deliver results.
Own and lead crossfunctional design brainstorm and review meetings with Product Tech Science and business teams for input alignment and signoff on design deliverables.
Design customer journey flows and low medium and highfidelity wireframes and mockups.
Review and defend design recommendations to partners stakeholders and senior leadership for review feedback and approval.
Provide design assets to development teams for implementation.
Provide design clarification and consultation as needed to engineers when UX deliverables are being developed.
Measure the success and effectiveness of UX innovations.
About the team
About AWS
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.
Why AWS
Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
Here at AWS its in our nature to learn and be curious. Our employeeled affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth
Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledgesharing mentorship and other careeradvancing resources here to help you develop into a betterrounded professional.
Work/Life Balance
We value worklife harmony. Achieving success at work should never come at the expense of sacrifices at home which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home theres nothing we cant achieve in the cloud.
This team is part of AWS Utility Computing:
Utility Computing (UC)
AWS Utility Computing (UC) provides product innovations from foundational services such as Amazons Simple Storage Service (S3 and Amazon Elastic Compute Cloud (EC2 to consistently released new product innovations that continue to set AWSs services and features apart in the industry. As a member of the UC organization youll support the development and management of Compute Database Storage Internet of Things (Iot) Platform and Productivity Apps services in AWS including support for customers who require specialized security solutions for their cloud services.
6 years of design experience
Have an available online portfolio
Experience with UX design of complex workflows
Knowledge of best practices for information architecture and design
Experience acquiring user data (e.g. conducting usability studies performing user research) and creating personas and journey maps
Experience working with stakeholders to plan and execute programs that are strategic in nature
Experience in delivering design solutions for projects of large scope and complexity
Experience applying scrum to visual or UX design processes
Knowledge of usability principles and techniques
Experience defining and maintaining design patterns and UX standards
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race national origin gender gender identity sexual orientation protected veteran status disability age or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
The Commerce Platform UX Design team is at the heart of our AWS Customers experience. We innovate and design on behalf of our AWS customers Service Owners as well as Legal and Sales. Were looking for a customerobsessed designer to map out a vision and strategy innovating and simplifying the overall AWS Customer commerce and billing experience for both AWS Customers and Service Owners as well as lead the iterative delivery of design artifacts.
You will go deep in research and service design: understanding customer jobstobedone desired outcomes and pain points then rank desired outcomes and build tobe service maps that cross products to create a cohesive experience. Youll collaborate closely with senior leaders to make strategic investments and drive that improves customers desired outcomes. As a Sr. UX Designer you will own defining the customer experience for a collection of journeys with the highest potential ROI.
A successful candidate will be entrepreneurial curious creative highly analytical and able to work autonomously to deliver results as part of a large crossfunctional team. We are looking for a designer who is a systems thinker and highly skilled at clarifying the big picture driving alignment across a broad set of stakeholders (Product Tech Science Service Owners) while also highlighting the best point opportunities.
Key job responsibilities
Analyze customer problems design customer journey flows and delightful solutions that deliver results.
Own and lead crossfunctional design brainstorm and review meetings with Product Tech Science and business teams for input alignment and signoff on design deliverables.
Design customer journey flows and low medium and highfidelity wireframes and mockups.
Review and defend design recommendations to partners stakeholders and senior leadership for review feedback and approval.
Provide design assets to development teams for implementation.
Provide design clarification and consultation as needed to engineers when UX deliverables are being developed.
Measure the success and effectiveness of UX innovations.
About the team
About AWS
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.
Why AWS
Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
Here at AWS its in our nature to learn and be curious. Our employeeled affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth
Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledgesharing mentorship and other careeradvancing resources here to help you develop into a betterrounded professional.
Work/Life Balance
We value worklife harmony. Achieving success at work should never come at the expense of sacrifices at home which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home theres nothing we cant achieve in the cloud.
This team is part of AWS Utility Computing:
Utility Computing (UC)
AWS Utility Computing (UC) provides product innovations from foundational services such as Amazons Simple Storage Service (S3 and Amazon Elastic Compute Cloud (EC2 to consistently released new product innovations that continue to set AWSs services and features apart in the industry. As a member of the UC organization youll support the development and management of Compute Database Storage Internet of Things (Iot) Platform and Productivity Apps services in AWS including support for customers who require specialized security solutions for their cloud services.
6 years of design experience
Have an available online portfolio
Experience with UX design of complex workflows
Knowledge of best practices for information architecture and design
Experience acquiring user data (e.g. conducting usability studies performing user research) and creating personas and journey maps
Experience working with stakeholders to plan and execute programs that are strategic in nature
Experience in delivering design solutions for projects of large scope and complexity
Experience applying scrum to visual or UX design processes
Knowledge of usability principles and techniques
Experience defining and maintaining design patterns and UX standards
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race national origin gender gender identity sexual orientation protected veteran status disability age or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Required Experience:
Senior IC
Employment Type
Full-Time
Key Skills
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