The candidate will be working as a member of the SubSame Day (SSDDirect) delivery team as we work to provide faster than same day delivery across North America. We are looking for an experienced Supply Chain Manager with a strong delivery record and proven project management experience to own strategic tactical crossfunctional and technology projects and programs within Amazon Supply Chain. This roles requires scoping and creating project plans developing processes coordinating and driving resolving conflicts and communicating to senior management on status risks and process/product changes. Crossteam coordination project management and executive presentation skills are essential.
Key job responsibilities
Manage full life cycle of complex crossfunctional programs with considerable impact across multiple organizations
Development of the overall program strategy tactically driving teams in and outside of your organization to deliver
Define the program (mission vision tenets) set objectives analyze data and drive improvements that are quantified with metrics
Work autonomously in an ambiguous environment seeking to understand business problems automation limitations scaling factors boundary conditions and reasons behind leadership decisions
Partner with teams across the business you support and beyond to source allocate and coordinate resources
Partners with customers internal/external teams and engineering teams to determine what projects move forward and in what priority order
Oversee gaps between teams processes and systems helping teams reduce exposure to classic failure modes (e.g. requirements not sufficiently understood or documented ineffective crossteam collaboration longterm impact(s) from thirdparty solutions security not considered insufficient stakeholder review etc.
Solve ambiguous problems and proactively identify and mitigate risks (before they become roadblocks)
Work with program managers business leaders and executive team to communicate and impact critical business initiatives
Develop implement and govern KPI reporting for a portfolio of programs providing visibility to the milestones and performance across all projects
Engage other Amazon business units globally to share best practices and improve end to end outcomes for Amazon customers
Roll up your sleeves and do whatever is necessary; general manager/ owner mentality
Create communicate and manage budget for projects
Bachelors degree in operations supply chain business engineering finance or related fields.
5 years of program or project management experience with a focus on network capacity.
Experience using data and metrics to drive improvements in network capacity processes.
Intermediate knowledge of MS Excel (vlookups pivot tables at minimum) and familiarity of SQL.
Masters degree or MBA in relevant fields.
Specific experience in driving process improvements in network capacity.
Technical aptitude and familiarity with complex systems.
Strong analytical skills and ability to work with large complex datasets.
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Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $103900/year in our lowest geographic market up to $181400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on jobrelated knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity signon payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.