Site Leader - Gypsum CO RSR

Do you pioneer Do you enjoy breaking down and solving complex problems for the benefit of a quickly expanding customer base focusing first on our customer and working backwards Do you want to be part of a newly formed organization that is designing and launching new business models across the world If so the supply chain team is looking for an experienced leader with a strong record of achieving results to think long term about the business and determine how we setup the worldwide network over the next one to three years in order to optimize performance and ensure a great customer experience.


Amazon obsesses over customers by offering a white glove service where we deliver TVs and other large items like furniture in customers homes. Not only do we deliver large parcels we unpack assemble install and sometimes even do tests hauling away old items as needed. We are currently in the process of building out a network of rural stations which consolidate the delivery of both large items as well as the smaller packages and leverage differentiated models for final mile transportation in order to serve geographies with less customer density in a cost efficient manner.
The transportation network encompasses all of the operations required to deliver worldwide shipments to and from our fulfillment centers and third party partners through a network of transportation service providers. Role will have financial ownership and contract management responsibilities as well.
Are you the type of person who possesses an entrepreneurial drive seeking to create develop and integrate innovative solutions to deliver world class service to the customers
This role requires working with multiple business and technical teams across the company to manage the operations drive continuous improvement and enhance carrier performance. Must be effective in influencing leadership across retail leadership customer service operations technology teams multiple carrier partners and senior leadership. Crossteam coordination project management effective verbal/written communication and executive presentation skills are essential.
As a Delivery Manager you will have the opportunity to lead and develop your own team of Amazon On Road Leads; one of your main focuses will be motivating mentoring and coaching your team.

You will be responsible for engaging your team to maintain the highest levels of safety quality attendance Delivery Service Partner (DSP) performance and engagement. To achieve this managers are expected to provide their associates with the tools knowledge and training needed for success as well as keenly drive productivity and efficiency through datadriven decisions and analytical problemsolving.

Key responsibilities and Job Elements:
Developing centralized scalable processes for the management of DSPs in a new business model
Supporting all safety programs and DOT compliance to ensure a safe work environment for all On Road Leads DSPs and Delivery Associates (DA) Developing performance goals and objectives to achieve customer promise expectations and ensure accuracy and quality
Partnering with the AMXL Delivery Station (XLDS) management team to establish and maintain quality control standards
Proactively identifying and leading process improvement initiatives and Lean tools
Building and executing productivity plans by reviewing volume forecasts determining capacity requirements and partnering with other Managers to offset volume fluctuations
Leading and developing a team of Amazon On Road Leads
Communicating policies to DSPs DAs XLDS teams and On Road Leads while acting as the primary information source for the team maintaining compliance and consistency and taking corrective action when needed
Ensuring procedures are followed for building security and product loss prevention
Creating managing and supporting recognition and communication programs
Amazon does not sponsor for immigration including for H1B TN and other nonimmigrant visas for this role.

Benefits include health care (medical dental vision) coverage starting on day 1 as well as 401(k) with company match holiday/overtime pay and employee discount. Amazon offers a range of fully paid Maternity and Parental Leave options for parents prior to and following the birth or adoption of a child.



3 years of employee and performance management experience
Bachelors degree or equivalent or 2 years of Amazon (blue badge/FTE) experience
Work a flexible schedule/shift/work area including weekends nights and/or holidays

1 years of performance metrics process improvement or lean techniques experience

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race national origin gender gender identity sexual orientation protected veteran status disability age or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $81900/year in our lowest geographic market up to $150100/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on jobrelated knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity signon payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.