Amazon Web Services (AWS) is seeking an experienced Sr. Technical Program Manager to deliver value through improvements in software and automation in order to operate global data center infrastructure with highest levels of safety security and availability. AWS is a subsidiary of Amazon and a leader in Cloud Computing; this is a unique opportunity to play a key role in an exciting industryleading technology business.
As a Sr. Technical Program Manager (TPM) in the Central Operations Repair team in the Data Center Community (DCC) your responsibilities will focus on driving software and automation initiatives and programs to enable operators to perform safe secure and efficient work on data center infrastructure while meeting business goals. Scope may also span multiple subject areas within the data center operations space. Programs require timely with the highest degrees of safety security performance availability and reliability. Our ideal candidate is a highly motivated extremely organized individual with experience in creating methodology and building value at a global scale. The role requires the ability to quickly assimilate knowledge spanning numerous technology subjects and apply this to data center programs products and operations.
AWS Infrastructure Services owns the design planning delivery and operation of all AWS global infrastructure. In other words were the people who keep the cloud running. We support all AWS data centers and all of the servers storage networking power and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems with thousands of variables impacting the supply chain and were looking for talented people who want to help.
Youll join a diverse team of software hardware and network engineers supply chain specialists security experts operations managers and other vital roles. Youll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And youll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
Key job responsibilities
Ownership of highly visible complex crossfunctional projects including product definition roadmap planning resource planning and project of data center programs related to AWS infrastructure.
Accountability for the overall strategy as well as driving teams inside and outside of the organization to deliver.
Building and maintaining relationships with key owners and stakeholders across teams and organizations.
Hosting meetings to assemble the right people to achieve the program goals.
Writing crisp and clear narratives and program status reports with the ability to communicate across different levels in the organization.
Being datadriven and using best data to determine program impact ad benefits to customers.
A day in the life
The Sr. TPM translates business needs into data center operational programs and initiatives in order to meet the service capacity goals across data centers wordwide. They manage infrastructure projects that enable and optimize hardware repairs and remediations through engagements with (and not limited to): Data Center Operations (DCO) development teams supply chain and finance.
About the team
Why AWS
Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.
Work/Life Balance
We value worklife harmony. Achieving success at work should never come at the expense of sacrifices at home which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home theres nothing we cant achieve.
Inclusive Team Culture
AWS values curiosity and connection. Our employeeled and companysponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger more collaborative teams. Our continual innovation is fueled by the bold ideas fresh perspectives and passionate voices our teams bring to everything we do.
Mentorship and Career Growth
Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledgesharing mentorship and other careeradvancing resources here to help you develop into a betterrounded professional.
5 years of technical product or program management experience
Experience managing programs across cross functional teams building processes and coordinating release schedules
5 years of analytical quantitative communication and presentations experience
Experience building and evaluating systemlevel technical design
Bachelors Degree in computer science engineering or a related discipline or equivalent industry experience
Experience defining KPIs/SLAs used to drive multimillion dollar businesses and reporting to senior leadership
Experience in technical program management working directly with software engineering teams
Experience leading highly technical programs involving infrastructure complex systems systems engineering
Experience in using data analysis to drive datadriven decisions (e.g SQL Excel etc)
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race national origin gender gender identity sexual orientation protected veteran status disability age or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit
for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133900/year in our lowest geographic market up to $231400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on jobrelated knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity signon payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.