Come join an innovative intelligence team that delivers tailored products and services for the customer. Our ideal candidate will alert our customers to developments and provide rapid assessments of potentially imminent local domestic and international security situations sensitive developments and complex threat issues. They have a passion for delighting customers teamwork and continuous improvement. Candidates must have understanding of global security risks and experience producing actionable intelligence autonomously. Our ideal candidate understands that supporting their people is one of the most critical roles they perform to achieve this they are open and approachable and have a bias for action. In this role you will be focused on helping an established 24/7 intelligence center deliver actionable intelligence to their customers around the world and while scaling and optimize efforts in a hightech fast pace physical security environment. You will actively mentor and develop new analysts writing and critical thinking skills.
Our positive and supportive culture encourages our people to do their best work every day. We have 16 leadership principles that help guide us in our everyday decisionmaking process. These leadership principles are a clear articulation of those things that have always been a part of what makes Amazon great things that we must consciously hold on to in fulfilling our mission to be Earths Most Customer Centric Company. We are continuously looking for new ways to maintain a culture where our people excel and lead healthy and happy lives. It is always Day One.
Key job responsibilities
Act as a primary point of escalation for ISAAC analysts on shift.
Lead ISAACs response to incidents in case of a crisis guiding and documenting ISAACs actions and alert management or other customers as needed.
Brief customers and senior leadership on breaking events and issues.
Onboard and train new analysts.
Monitor open sources for threats and craft timely alerts.
Provide edits and quality control for the onshift team.
Provide 24/7 support if needed.
Work with the ISAAC manager to create and maintain team operating procedures.
Assist with research for white papers and strategic projects.
Various other administrative duties including providing team metrics tracking ongoing projects and creating search parameters.
Bachelors degree (business international relations or securityrelated preferred).
Experience with open source research social media monitoring online investigation and alert writing.
Excellent oral and written communication skills; ability to succinctly summarize and assess information.
Demonstrated leadership experience or experience working in a managerial position.
2 years experience working in an operation center crisis management travel security or other fast paced environment requiring rapid decision making and analysis.
Proficiency in multiple languages.
Experience completing multiple tasks simultaneously and functioning with minimal supervision.
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race national origin gender gender identity sexual orientation protected veteran status disability age or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit
for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $65600/year in our lowest geographic market up to $140300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on jobrelated knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity signon payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.