Principal Transformation High Velocity Transformation

Are you passionate about organizational transformation and change management Have you led largescale transformation initiatives for 10000 person organizations The Principal Transformation is a seasoned organization development transformation and change expert; with proven success leading highprofile workforce transformation initiatives.

The successful candidate will have internal or external consulting experience with a trackrecord of advising facilitating and influencing builders and leaders of all levels through the transformation process. This includes conducting change needs analyses designing and planning transformation solutions mobilizing change champions and sponsors embedding change behaviors and habits across audiences and sustaining change through alignment and enablement practices. This leader will be accountable to designing experiences and solutions that driving statistically significant positive impact and measurably achieving transformation goals in the most effective efficient way.


Key job responsibilities
The Principal Transformation will be an expert in designing customer experiences and highimpact workforce transformation solutions. The successful candidate will have expertise across the workforce value chain including a keen understanding of the intersection of business and people strategies key drivers of workforce success a deep background in service design scalable operating models organizational change and largescale program delivery. They should have proven success in delivering worldclass solution designs that setthebar for others.

As a Principal Transformation within People Experience & Technology (PXT) you will work closely with and influence crossfunctional internal teams and customers within both the business and PXT to think big and design transformation strategies and solutions. You will diagnose organizational transformation needs and develop deliver and scale capabilities that are critical accelerators of business strategies in a rapidly changing and increasingly complex environment. You will have the responsibility to design processes and build infrastructure to support customers in: aligning and organizing capabilities to optimize quality and effectiveness diagnosing constraints to realizing priority scenarios creating an organizational alignment action plan and effectively leading high performing teams. The leader in this role will galvanize respective enablement leads to drive learning change management communications and incentive mechanisms as needed for transformation solutions.

In this role you will be responsible for:

Solution Design
Relentlessly advocate for multiple businesses and workforce by looking around corners and anticipating needlemoving transformation opportunities
Ensure that changes in technology process and behaviors align to intended business and workforce outcomes
Conduct organizational assessments to uncover the values embedded assumptions and behaviors that manifest in the current work environment; lead shaping the future state
Work directly with customers to define transformation goals risks and opportunities; support longterm owners from strategy development to delivery design
Design and deliver scalable solutions services and tools that meet the needs of our business high growth in volume complexity and geographic dispersion
Deliver tangible solutions track their usage and drive continuous improvement
Contribute to bestinclass transformation playbooks and reusable assets to scale capabilitybuilding; be on the forefront of cuttingedge solution design practices and technologies
Provide training coaching and leadership development to ensure leaders are intentionally and actively building their capacity to change and achieve greater effectiveness
Effectively lead informal matrixed and dottedline team(s) of business partners change managers and transformation practitioners through ambiguous and fluid tasks
Empower motivate and actively develop teams and stakeholders to achieve organizational goals
Delegate to teams and stakeholders; follow through to ensure commitments and the highest standards are met

Measurement
Work in partnership with Science and Analytics teams to holistically and scientifically measure transformation solution effectiveness
Create reports and metrics that facilitate highbar datadriven inspection and decision making
Define track and communicate appropriate performance measurements to stakeholders
Share insights and success patterns with customers to build trust; design and articulate actionable tasks that drive enterprisewide transformation and associated goals
Continually improve solution success rates and satisfaction across Transformation and partner delivery teams
Collect analyze and provide detailed feedback for continuous improvement of the Transformation playbooks methods tools and reusable assets

Travel is expected.


About the team
The AADA (Amazon Web Services (AWS); Advertising IMDb Grand Challenge (AIGC); Devices & Services (D&S); Artificial General Intelligence (AGI); and Amazon Entertainment (AE) Transformation team diagnoses designs for and delivers innovative change management and organization development solutions to drive positive transformations across the business. Our mission is to create humancentered transformation experiences that position AWS builders (employees) to do the best work of their lives while raising the bar on delivering for customers.

We are a team of program managers solution and experience designers and analysts ready to tackle a broad array of problems at the intersection of business and builder imperatives. We work collaboratively with other groups to drive business impact together.

About AWS
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.

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Work/Life Balance
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Bachelors degree in related field or equivalent experience
Minimum 5 years of relevant experience in an internal or external consulting role with senior leaders and Human Resource colleagues to diagnose needs and develop/implement organizational development solutions
Expertise in I/O Psychologybased solution design and people analytics; strong understanding of organizational development including Strategic Workforce Planning Team Effectiveness Experience Design Culture and broad talent management disciplines
Exceptional business acumen and high judgment; able to use business human capital and technology depth and breadth to understand customer needs and shape transformation initiatives
High discretion confidentiality and executive presence; strong interpersonal and communication (both written and verbal) skills across technical and nontechnical audiences
Data driven decision making and sound business judgment; demonstrated ability to use diagnostic skills to identify the business problem and recommend or lead appropriate interventions that improve business results
Deep analytical capabilities and understanding of statistical modelling
Willingness to dive deep into processes and rollup sleeves to drive results
Strong engagement and consulting skills; ability to build strong relationships and work effectively (including delegation and inspection) across all levels in a highly matrixed environment
Effective at driving shortterm results that are consistent with longterm goals
Ability to work autonomously in a highly demanding and often ambiguous environment with attention to detail exceptional organizational skills and a focus on continuous improvement

Masters degree in Industrial/Organizational Psychology Organizational Development Economics Statistics or relevant fields
Experience working in Workforce Transformation Change Management or Organization Development
Experience building and scaling crossfunctional transformation programs from concept to completion
Proven success in demographic analyses audience segmentation and designing effective customer experiences
Experience with systems design and automation
Experience with data and analytical tools and the ability to dive deep into metrics and reporting

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race national origin gender gender identity sexual orientation protected veteran status disability age or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $134800/year in our lowest geographic market up to $222800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on jobrelated knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity signon payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.