Patient Representative - IMSL Medical Access
Patient Representative - IMSL Medical Access
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Salary Not Disclosed
1 Vacancy
Job Description
Current University of Arkansas System employees including student employees and graduate assistants need to log in to Workday via then access Find Jobs from the Workday search bar to view and apply for open positions. Students at University of Arkansas System twoyear institutions will also view open positions and apply within Workday by searching for Find Jobs for Students.
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If you close the browser or exit your application prior to submitting the application process will be saved as a draft. You will be able to access and complete the application through My Draft Applications located on your Candidate Home page.
Closing Date:
Type of Position:
Administration Outreach
Job Type:
Regular
Work Shift:
Sponsorship Available:
Institution Name:
University of Arkansas for Medical Sciences
The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education research and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization focused on improving patient care and the lives of Arkansans.
UAMS offers amazing benefits and perks available for benefits eligible positions only:
- Health: Medical Dental and Vision plans available for qualifying staff and family
- Holiday Vacation and Sick Leave
- Education discount for staff and dependents (undergraduate only)
- Retirement: Up to 10 matched contribution from UAMS
- Basic Life Insurance up to $50000
- Career Training and Educational Opportunities
- Merchant Discounts
- Concierge prescription delivery on the main campus when using UAMS pharmacy
Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position please click theApply link/button.
The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law including age race color national origin disability religion protected veteran status military service genetic information sex sexual preference or pregnancy. Federal law prohibits the University from discriminating on these bases. Questions or concerns about the application of Title IX which prohibits discrimination on the basis of sex may be sent to the Universitys Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.Persons must have proof of legal authority to work in the United States on the first day of employment.
All application information is subject to public disclosure under the Arkansas Freedom of Information Act.
For general application assistance or if you have questions about a job posting please contact Human Resources at .
Department:
ICE IMSL PA Medical Access PCS
Departments Website:
Summary of Job Duties:
The Patient Representative works under general supervision counseling patients on their financial status and obligation. This position will identify and refer the patient and/or responsible party to an appropriate sponsoring agency. The position will be responsible for processing highrisk precertifications developing and implementing denial avoidance plans and producing reports on revenue cycle functions within the various departments to ensure appropriate financial error reports are worked and corrected. The patient representative is expected to demonstrate competency in the job elements of all the levels of the Access Coordinator positions.
Qualifications:
Minimum Qualifications:
Bachelors degree in Business Healthcare or related OR Associates Degree plus two 2 years of experience in customer service call center business office administration registration billing or scheduling OR High School Diploma/GED plus four 4 years of experience in customer service call center business office administration registration billing insurance or scheduling.
Excellent customer service communication and telephone etiquette skills
Knowledge of basic medical terminology required
Computer/basic keyboard skills and general knowledge of office machines including printers and scanners
Preferred Qualifications:
CHAA certification
Additional Information:
Responsibilities:
Conducts insurance verification and benefits explanation by running eligibility on patients for all outpatient and inpatient procedures.
Performs authorizations and precertifications tracks preauthorizations and maintains referrals.
Enters benefit and authorization information input onto referrals.
Counsels patients on any and all related financial information such as hospital discounts and reviewing Medicaid screening.
Monitors patient balances using the matrix payment method.
Provides precounseling for patients regarding the payment expectations for service.
Responsible for the reconciliation of daily deposit and batch POS dollars and completion of deposit agreement.
Collects and posts payments and issues receipts and manages the change fund.
Responsible for various maintenance reports such as bogies and registration denials.
Performs other duties as assigned.
Salary Information:
Required Documents to Apply:
Optional Documents:
Special Instructions to Applicants:
Recruitment Contact Information:
Please contact for any recruiting relatedquestions.
All application materials must be uploaded to the University of Arkansas System Career Site
Please do not send to listed recruitment contact.
Preemployment Screening Requirements:
Criminal Background Check
This position is subject to preemployment screening (criminal background drug testing and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential nondiscriminatory manner consistent with state and federal law.
Constant Physical Activity:
Balancing Climbing Crawling Crouching Feeling Grasping Hearing Kneeling Lifting Manipulate items with fingers including keyboarding Pulling Pushing Reaching Repetitive Motion Sitting Standing Stooping Talking Walking
Frequent Physical Activity:
Balancing Climbing Crawling Crouching Feeling Grasping Hearing Kneeling Lifting Manipulate items with fingers including keyboarding Pulling Pushing Reaching Repetitive Motion Sitting Standing Stooping Talking Walking
Occasional Physical Activity:
Balancing Climbing Crawling Crouching Feeling Grasping Hearing Kneeling Lifting Manipulate items with fingers including keyboarding Pulling Pushing Reaching Repetitive Motion Sitting Standing Stooping Talking Walking
Benefits Eligible:
YesRequired Experience:
Unclear Seniority
Employment Type
Full-Time
