Workplace Technology Associate Engineer
Workplace Technology Associate Engineer
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Job Description
Checkout is actively looking for an enthusiastic IT Engineer to join our Workplace Technology team. This team member will be responsible for providing technical support to users onsite and working remotely throughout the region. In a truly fast paced environment youll be the in office point of contact for our users on everything and anything technology related to IT.
With an environment that is predominantly cloud based this is a great opportunity to work with market leading cloud technologies ensuring users have access to what they need to do their jobs and helping them get the most out of their tech.
Based in our London headquarters youll be helping to maintain the technology in the workplace and working closely with different stakeholders around the business to support their requirements.
The ideal candidate will be self motivated and dedicated to learning with a positive candoattitude willing to work in a steadfast global and collaborative environment.
How youll make an impact:
- Provide customer focussed technical support to our local users on a mix of Mac & Windows devices
- Support and troubleshoot a wide range of market leading SaaS applications and tools such as Google Workspace Okta Jamf InTune Slack and Atlassian
- Partner with our Workplace Experience team to maintain the office technology including desk setups conference rooms WiFi and digital signage
- Support and assist with events and the AV technology throughout the office
- Assist with the onboarding of new joiners. Ensuring access and hardware is provided and hosting IT inductions.
- Manage local inventory and IT stock levels ensuring all items are recorded and tracked appropriately
- Capable of researching independently and finding solutions to various application issues
- Act as a point of resource for everything technology
- Act as an escalation point for our IT Service Desk team
What were looking for:
- Experience and exposure to supporting both Apple OS and Windows devices
- Ability to troubleshoot and fix laptop hardware upgrade components and support peripheral/accessories
- Creative problem solving skills with good attitude and willingness to learn and develop
- Customer service mindset
- Basic knowledge of networking servers and databases is preferred
- Knowledge of Cloud environments would be desirable
- Excellent written and verbal communication skills
- Fluent in English
Additional Information :
Apply without meeting all requirements statement
If you dont meet all the requirements but think you might still be right for the role please apply anyway. Were always keen to speak to people who connect with our mission and values.
We believe in equal opportunities
We work as one team. Wherever you come from. However you identify. And whichever payment method you use.
Our clients come from all over the world and so do we. Hiring hardworking people and giving them a community to thrive in is critical to our success.
When you join our team well empower you to unlock your potential so you can do your best work. Wed love to hear how you think you could make a difference here with us.
We want to set you up for success and make our process as accessible as possible. So let us know in your application or tell your recruiter directly if you need anything to make your experience or working environment more comfortable. Well be happy to support you.
Take a peek inside life at Checkout via
- Our Culture video careers page LinkedIn Life pages Instagram without meeting all requirements statement
If you dont meet all the requirements but think you might still be right for the role please apply anyway. Were always keen to speak to people who connect with our mission and values.
We believe in equal opportunities
We work as one team. Wherever you come from. However you identify. And whichever payment method you use.
Our clients come from all over the world and so do we. Hiring hardworking people and giving them a community to thrive in is critical to our success.
When you join our team well empower you to unlock your potential so you can do your best work. Wed love to hear how you think you could make a difference here with us.
We want to set you up for success and make our process as accessible as possible. So let us know in your application or tell your recruiter directly if you need anything to make your experience or working environment more comfortable. Well be happy to support you.
Take a peek inside life at Checkout via
Employment Type
Full-time
