Office Assistant
Office Assistant
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Job Description
Position Overview:
Provides general facilities administration support which may include data entry system updates and weekly payroll submission. Confirms customer appointments. Creates and updates schedules with new customer information and provide team members with daily appointments/routes. May assistant with new hire paperwork orientation and training.
Responsibilities:
- Completes daily close out process in the system inputting data for time spent at customers home mileage update customer information weekly submission of payroll inputs sales leads into the computer and updating accounts payable system with current invoices.
- Creates and updates schedules with new customer information and provide team members with daily appointments/routes.
- Schedules sales bids and generates ancillary revenue through additional services such as refrigerator ovens and window cleanings and laundry washing.
- Assists with new hire paperwork orientation and training.
- Assists HR compliance of the branch to include associate files I9s bulletin board postings payroll and annual safety training.
- Answers phones and directs calls to appropriate party.
- Confirms customer appointments.
- Prepares laundry for the following day.
- May occasionally function as a team member or solo cleaner as needed.
Education and Experience Requirements
- High school diploma/general education degree (GED) plus 2 years of customer service required
Knowledge Skills and Abilities
- Personal time management and organizational skills
- Verbal and written communication skills
- Dependable and adaptable to operate within a fastpaced work environment
- Ability to drive to customer homes as needed
- Ability to differentiate between variously colored cleaning products by identifying the color or product name
- Ability to define specific uses of cleaning products
- Ability to read and understand cleaning instructions indicated on customized service reports
- Microsoft Office applications (Word Outlook PowerPoint Excel)
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities duties and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time as needed.
Disclaimer: As the owner and personnel manager of your franchised business you have both the right and responsibility to select and control your employees establish your employment policies and practices (including pay practices) develop your employee relations and comply with all federal state and local employment laws. The information contained in these documents is provided merely for informational purposes the use of this sample by you is not required under your franchise agreement and this sample is intended to serve only as an aid to you in deciding how to operate your business. You are not required to use any of the information contained in this sample but we invite and encourage you to review the information provided and incorporate into your own personnel practices any material you feel is appropriate for your operation. You are free to modify the material of course to reflect your individual business. Remember that employment laws and practices change over time and vary significantly from state to state so you should consult an employment law attorney in your state to determine the appropriateness of practices policies and forms for your business. There is no guarantee that following the recommendation will result in business success or that your results will be the same as other franchisees or company stores. Success is determined by many factors including market conditions which may vary widely as well as individual talents and effort.
Looking for a fun place to work with a flexible schedule and competitive pay Then come live the Merry Maids life!
As a Merry Maids team member you would belong to an awardwinning company and be a part of our closeknit team a team that works together to provide the best cleaning solutions and customer service to our clients. We offer paid training excellent work/life balance and real opportunities for may start off as a team member but you are then able to tailor a career path that matches your interests and goalsincluding becoming a team captain trainer quality assurance supervisor or manager.
We take pleasure in improving our clients lives by allowing them to spend more time with family or doing activities they enjoy. As trusted inhome professionals we form strong relationships with our clients and are often considered part of their extended families.
Ready to create brighter days for you and our customers
Apply today!
This franchise is independently owned and operated by a Merry Maids franchisee. Your application will go directly to the franchisee and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this location should be made directly to the franchisee and not to The ServiceMaster Company LLC.
Employment Type
Full-Time
