Archipelago Product Coordinator
Archipelago Product Coordinator
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Salary Not Disclosed
1 Vacancy
Job Description
Island Institute is hiring a Product Coordinator/Customer Service Associateto join our Archipelago team. Archipelago is Island Institutes retail store and fine arts gallery located in Rockland Maine. This fulltime benefiteligible temporary position (through December 31 2025 offers a dynamic blend of behindthescenes inventory management and frontline customer service. This position is responsible for overseeing the stores inventory while also serving as a Customer Service Associate to shoppers in a unique madeinMaine shop and gallery setting. Over 250 artists crafters and authors from 15 different islands and the coast of Maine are represented in the store.
Typical schedule: TuesdaySaturday. https://thearchipelago
Qualifications:
High School diploma or equivalent required; undergraduate degree or relatable experience preferred.
A high level of proficiency with computerbased systems; familiarity with inventory management and Excel a plus.
Excellent communication skills and a high level of customer service orientation.
Enthusiastic energy level patience initiative honesty and the ability to multitask when tasks are demanding.
Must work well in team environment and with other departments.
Must have keen attention to detail accuracy in tasks and ability to complete repetitive tasks thoroughly and accurately.
Must be available to work on some weekends evenings and holidays especially during busy periods including summer months and the holiday season.
Photography experience is a plus but not required.
Essential Functions:
Inventory & Product Management:
Receive inventory: enter data into POS price and grid items print tags and prepare items for the sales floor.
Write product descriptions prepare items for the website and create gallery wall labels for new fine art pieces.
Perform inventory adjustments including vendor checkouts returns and other updates.
Manage vendor check requests and coordinate with the Finance team.
Prepare for and participate in the annual inventory count including reconciliation and reporting.
Sales Floor & Customer Support:
Provide outstanding customer service on the sales floor.
Cover during hightraffic periods including weekends lunch hours and events.
Online Store & Wholesale Fulfillment:
Photograph products and develop collateral for the website.
Process and ship web orders (at least twice weekly).
Close the POS web register and report sales to the Finance team.
Fulfill wholesale orders for Island Institute publications.
Ordering & Reporting:
Monitor and reorder inventory as needed; manage the stores book section and displays.
Generate monthly consignment and sales reports.
Support events such as Art Walks/First Fridays during the season.
What we offer:
A benefits program to include health dental vision company provided life insurance and a 403b plan.
A generous paid time off policy.
12 paid holidays and 2 paid floating holidays.
Island Institute membership benefits.
Discount at Island Institutes Archipelago retail store.
Base pay for this position is $20.61/hour.
While there is no deadline for submitting your application the application period will close when the position is filled. Contact Susan Haversat at if reasonable accommodation is required to complete the application.
Based in Rockland Maine the Island Institute is a nonprofit organization and an equal opportunity atwill employer committed to providing equal employment opportunities based upon an individuals ability and qualifications. We do not discriminate against people on the basis of race citizenship ancestry color religion sex sexual orientation national origin age mental or physical disability.
For more information about the Island Institute and our work along the Maine coast please visit .
Required Experience:
IC
Employment Type
Full-Time
