Accessibility Coordinator - MidFlorida

Job Summary:

WHO ARE WE

Live Nation Entertainment is the worlds leading live entertainment company comprised ofglobal market leaders: Ticketmaster Live Nation Concerts and Live Nation Media & is the global leader in event ticketing with over 500 million tickets sold annually andmore than 12000 clients Nation Concerts is thelargest provider of liveentertainment in the world promoting more than 40000 shows and 100 festivals annually fornearly 4000 artists in over 40 countries. These businesses allow Live Nation Media &Sponsorship to create strategic music marketing programs that connect over 1000 brands withthe 98 million fans that attend Live Nation Entertainment events each year. For additionalinformation .

Live Nations Concerts Division is where tours are born artists come to life and fans get toexperience the rush of live music. From our dozens of owned/operated Amphitheaters to ourGlobal Touring team from Ticketing and Venue Operations to Marketing and foster afun and upbeat work culture with no shortage of opportunities. With perks ranging from freeconcert tickets to dogfriendly offices to progressive benefits.. its no wonder we arecertified as aGreat Place to Workorganization and one of People Magazines 50 Companies that Care. We want everyone to feellike they belong and can thrive in our community so we strive to help you achieve your careerand personal goals. Live music is our passion and where we find our common ground. There hasnever been a better time to join Live Nation.

WHO ARE YOU

Passionate and motivated. Driven with an entrepreneurial spirit. Resourceful innovativeforward thinking and committed. At Live Nation Entertainment our people embrace thesequalities so if this sounds like you then please read on!

JOB

Venue Nation is seeking an Accessibility Coordinator for . The Accessibility Coordinator plays a crucial role in ensuring that the venue is inclusive and accessible to all guests by maintaining the Live Nation service standards. The Accessibility Coordinator will report to the General Manager and work alongside the Director Fan Services & Accessibility and venue leaders to ensure the needs of guests are met to create an enjoyable accessible experience for all.

Partner with the national Accessibility and Inclusivity team to implement locally own and maintain all accessibility touchpoints.

RESPONSIBILITIES:

Preseason Planning/Ongoing Support:

• In collaboration with your General Manager meet with all department heads (e.g. box office security guest service and venue experience manager) to design a service framework and plan for preshow and dayofshow standards and processes considering ADA (Americans with Disabilities Act) and other relevant accessibility guidelines.
• Work in coordination with venue leadership to discuss budget needs and ongoing support. Identify and seek opportunities to integrate accessibility considerations and remove event day hassles for both fans and employees.
• Regularly survey that all areas of the venue including circulation spaces seating restrooms entrances and exits are accessible to individuals with disabilities and follow the standards set forth by the National Accessibility and Inclusivity team.
• Help facilitate in collaboration with other venue leaders largescale onsite venue staff training leading sections for venue crew members designed by the National Accessibility and Inclusivity team.
• Stay informed about relevant accessibility laws regulations and standards in your state to ensure the venues compliance with ADA and other applicable guidelines.

Day of Show Accessibility Planning:

• Serve as the main point of contact for guests with disabilities providing assistance and information regarding accessible services and facilities before and during events.
• Main point of contact for all incoming fan and venue employee accessibilityrelated requests and communication to ensure the needs and communicate with guests and crew members about available accessibility services facilities and policies.
• Collaborate with venue department heads as the subject matter expert and coordinate with venue staff to ensure seamless assistance for guests with disabilities.
• Complete postevent reporting helping to identify trends and guidance for future improvements.

Communication & Collaboration:CD1

• Frequent meetings with the core venue team attend calls with other Accessibility Coordinators around the country as well as have frequent oneonones with National Accessibility and Inclusivity leaders.
• Complete postevent reporting helping to identify trends and guidance for future improvements.
• Provide information in multiple formats (e.g. written verbal visual) to accommodate different communication needs.

• Work in coordination with venue management and the National Accessibility and Inclusivity team to address and solve any accessibility barriers.

WHAT THIS PERSON WILL BRING:

• Anatural interest in helping others and a heart for service. As well as a passion for delivering memorable fan experiences.
• Must be able to maintain composure and organization in an often hectic and loud environment.
• Be flexible and approach the job with a oneteam mentality no matter the task.
• Understanding of ADA requirements and other accessibility standards. Experience working with or familiarity with various disabilities and the specific needs associated with them.
• Excellent communication skills both written and verbal. Ability to communicate effectively with individuals with diverse needs.
• Strong problemsolving skills to address accessibility challenges and find effective solutions.
• Empathy and a peoplefirst approach.
• Position requires constant physical activity such as walking climbing stairs lifting and carrying equipment.
• Preferably able to lift 30 lbs. using proper lifting techniques but not required.

EQUAL EMPLOYMENT OPPORTUNITY

• We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations enjoy new experiences and learn from the talented people you will be working with. Its talent that matters to us and we encourage applications from people irrespective of their gender race sexual orientation religion age disability status or caring responsibilities.

  
  Live Nation strongly supports equal employment opportunity for all applicants regardless of age 40 and over) ancestry color religious creed (including religious dress and grooming practices) family and medical care leave or the denial of family and medical care leave mental or physical disability (including HIV and AIDS) marital status domestic partner status medical condition (including cancer and genetic characteristics) genetic information military and veteran status political affiliation national origin (including language use restrictions) citizenship race sex (including pregnancy childbirth breastfeeding and medical conditions related to pregnancy childbirth or breastfeeding) gender gender identity and gender expression sexual orientation or any other basis protected by applicable federal state or local law rule ordinance or regulation.

  We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas.

  We also afford equal employment opportunities to qualified individuals with a disability. For this reason Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicantconsistent with its legal obligations to do so including reasonable accommodations related to pregnancy in accordance with applicable local state and / or federal law. As part of its commitment to make reasonable accommodations Live Nation also wishes to participate in a timely good faith interactive process with a disabled applicant to determine effective reasonable accommodations if any which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive Nation will also provide reasonable religious accommodations on a case by case basis.

HIRING PRACTICES
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties responsibilities and qualifications required of employees assigned to this job.

Live Nation recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation may pursue all avenues available including promotion from within employee referrals outside advertising employment agencies internet recruiting job fairs college recruiting and search firms.

HEALTH AND SAFETY

Live Nations policy regarding vaccinations and masking related to a pandemic or other infectious disease control measures acts of God health and safety mandates and/or restrictions imposed by applicable local state or federal governments has evolved over time. Currently we strongly encourage employees to be fully vaccinated from such infectious diseases for which vaccinations are available. You are expected to follow Live Nations health and safety protocols and policies as they change from time to time.