Field Technician Installer
Field Technician Installer
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Salary Not Disclosed
1 Vacancy
Job Description
Its your time make it matter.
At SITECH and Peterson we partner with our customers to build the future. For over 85 years our peoples work has shaped the communities where we live where we raise our families and where we thrive. Petersons legacy permeates every aspect of our communities. From roads and bridges backup power at hospitals firefighting concerts and moving goods; we are everywhere you look. At SITECH and Peterson you dont just have a career you have a purpose.
Our familyoriented environment is built on safety winning growth and professional achievement. Hiring and developing exceptional people is critical to our continued success. We have high standards for a good reason: our people represent Peterson our family our brand and our values.
You have high expectations too.You are exceptionally motivated have outstanding skills and want your work to matter.SITECH and Peterson offers competitive wages generous benefits and promotional opportunities at a familyowned and operated business.Its time to use your skills and passion to do work that matters! SITECH is part of the Peterson Technology Group where you will be in front of the latest in Construction Technology products from Trimble CAT and Teledyne such as Machine Control Augmented Reality Drones and Robotics.
Job Description
SITECH NorCal has a need for a Field Technician Installer who will be based out of our Aurora OR location.
SUMMARY
Under general supervision the Field Technician Installer is responsible for performing installation providing support and troubleshooting for SITECH/Trimble products while also supporting the SITECH sales force and our customers. The timely handling of all installation servicerelated products customer requests and service parts inventory are critical to the success of our organizations service/support goals. The focus will be on the installation and support of the Trimble Heavy Construction and Marine Products.
The objectives of this position are to fulfill field services obligations to SITECH NorCal customers in a timely manner through the of service processes and procedures. This includes but not limited to installation technical support and documentation.
ESSENTIAL JOB FUNCTIONS
The following reflects managements definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign the functions to this job at any time due to reasonable accommodation or other reasons. Job functions include the following. Other duties may be assigned.
Maintain a safe working environment and observe all safety procedures laws policies and rules.
Communicate with internal and external customers in a manner that promotes a positive relationship.
Install provide support and trouble Trimble Heavy Construction and Marine Products as required by SITECH NorCal customers by working closely with SITECH sales team.
Follow manufacturer and company service guidelines and procedures to ensure quality work and to preserve and document component failure information for accurate failure analysis.
Write service reports that accurately document activities.
Prepare required documentation including work orders parts lists and timecards in an accurate and timely manner to enable other employees to do their job in a timely manner.
Collaborate with Heavy Construction and marine original equipment manufacturers to determine customer needs for SITECH/Trimble products.
Perform and submit manufacturer warranty claims in a timely and efficient manner.
Assist in the management of all customer contact information within the CRM package and service parts logistics/inventories.
Perform assigned tasks in a timely accurate and efficient manner.
Operate company service truck in accordance with state and DOT regulations.
Attend product specific training conducted by Trimble or any of our other partners. This will require travel that may keep employee away overnight.
Work overtime as needed within labor law guidelines.
Operate company or personal vehicle as needed
Maintain punctual regular and predictable attendance.
QUALIFICATIONS
Associates Degree from a fully accredited college in a related field; and a minimum of 3 years of directly related experience preferably in a heavy industrial environment; or an equivalent combination of education and work experience.
CERTIFICATES LICENSES REGISTRATIONS
Maintain a valid drivers license and acceptable driving record
Required Experience:
IC
Employment Type
Full-Time
