InternetSalesManager
As theInternetSalesManager you will have the opportunity to lead a dynamicsalesteam creating exceptional customer experiences. This role is responsible for recruiting training coaching and retaining topperformingInternetSalesAssociates. You will focus on driving high performance within the team expanding market share achievingsalestargets and maintaining strong profit marginsall while ensuring customer satisfaction at every step of the process.
What are the daytoday responsibilities
- Lead yourself and the team in alignment withThe Premier Collectionsvision and mission.
- Establish a clear vision and set goals to drive performance in both new and used vehiclesales focusing on profit growth.
- Engage and motivate the team to meet key goals performance standards and best practices.
- Be actively involved in the daytoday operations to drive business success.
- Ensure timely and effective handling of eleads responding to inquiries providing information and ideally scheduling instore visits.
- Manage followup with eleads assisting customers throughout their research phase until they are ready to make a purchase.
- Facilitate smooth transitions for customers from phone orinternetinteractions to their instore experience.
- Oversee the negotiation process withSalesAssociates to ensure customers are informed about vehicle purchase options and pricing.
- Appraise tradein vehicles.
- Manage traffic across three customer channels: ShowroomInternet and Phones.
- Collaborate with the GeneralManagerand/or GeneralSalesManagerto manage new and used vehicle inventory.
- Help control expenses within the New and Used Vehicle Departments.
- Analyze business performance identify areas for improvement and develop action plans to drive success.
How will I know if I am successful
Success is measured by achieving:
- Targeted conversion rates for eleads to appointments
- Targeted unitsalesand gross profit
- High associate retention rates
- High Customer Satisfaction Index scores
What are the requirements for this job
- High School diploma or equivalent
- Proven success ininternetbased automotivesales
- Strong leadership skills with experience in mentoring and training others
- Ability to set and meet performance goals
- A passion for providing an exceptional customer experience
- Excellent communication and interpersonal skills
- Strong organizational and followup abilities
- Comfortable working with technology
- Valid instate drivers license and a safe driving record
What The Premier Collection Offers:
- Work/life balance 5 day work week & 2 weeks vacation
- Competitive hourly pay based on experience
- Ongoing training and Career Development
- Professional Seminars
- Employee Discounts on all new cars used cars service parts accessories and gear
- We 100%believe in promoting from within
- Free lunch on Saturdays
- Flexible Schedules
- Health insurance with 50 employer contribution
- Opportunities for advancement
- Familyfriendly atmosphere
- 3rdgeneration family business
- All new stateoftheart facilities
- 401(K) Plan
- We support Alexs Lemonade Maria Fareri Childrens Hospital countless churches and synagogues local schools animal shelters womens community housing shelters food banks and Feeding Westchester.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.
Required Experience:
Manager