Position: Key Accounts Manager
Location: Bangalore
Job Description
The Key Accounts Manager will be responsible for effectively managing client relationships understanding client needs and ensuring the delivery of highquality products and services. This role involves collaborating with internal departments analyzing consumer behavior maintaining accurate records and staying updated on company offerings. The Key Accounts Manager will also focus on resolving client complaints identifying industry trends and advocating for an improved buyer experience.
Responsibilities
- Engage with clients to comprehend their requirements and articulate the value of the products.
- Manage client relationships and foster trust and respect.
- Collaborate with internal teams to meet client needs.
- Analyze consumer data to gain insights into behavior.
- Maintain accurate inventory records and account notes.
- Stay informed about company products and services.
- Address client complaints and enhance processes to prevent future issues.
- Identify and stay updated on industry trends.
- Advocate for an improved buyer experience.
Requirements
- Proven experience in key account management or a similar role.
- Strong communication and interpersonal skills.
- Ability to analyze data and draw meaningful conclusions.
- Excellent organizational and time management abilities.
- Indepth knowledge of industry trends and market dynamics.
- Customercentric mindset with a focus on enhancing the buyer experience.
Required Experience:
Manager