Automotive Service Advisor
Automotive Service Advisor
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Salary Not Disclosed
1 Vacancy
Job Description
Ray Laethem Buick GMC is looking for a full time Service Advisor. We are committed to providing exceptional automotive service and customer care. Our team is passionate about delivering topnotch service to our customers while maintaining a high level of professionalism and integrity. We are looking for a dynamic and customer focused Service Advisor to join our team and help us maintain our reputation for excellence.
Job Description: We are seeing a Service Advisor to be the first point of contact for our customers in need of vehicle maintenance and repairs. As a Service Advisor you will be responsible for ensuring a seamless and positive experience for our customers while effectively communicating with both the service team and customers. You will be the liaison between our customers and the technicians ensuring that all service needs are met in a timely and efficient manner.
Responsibilities:
- Greet and assist customers in a friendly and professional manner
- Listen to customer concerns and accurately write Repair Orders
- Advise customers on necessary services and repairs providing clear explanations and cost estimates
- Schedule service appointments and follow ups
- Maintain communication with customers throughout the service process updating them on the status of their vehicles
- Provide a high level of customer service
Requirements:
- Prior experience in the automotive industry is preferred but not required
- Customer Service Above All Else
- Ability to work in a fast paced environment
- Valid drivers license
- Personal auto insurance
- Proficient with computers and technology
Benefits:
- Competitive salary and performance based incentives
- Medical Dental and Vision Insurance Plans
- Paid Time Off
- Paid Holidays
- Opportunities for career advancement and development
Required Experience:
Unclear Seniority
Employment Type
Full-Time
