Application Analyst
Application Analyst
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Job Description
You will be accountable for analysis continuous improvement and sustainment of the PMIS solutions including third party software products collaborating effectively with stakeholders and team members to enrich test and optimize the PMIS systems and processes. The role spans across InEight and JDE platforms supporting the integration for operational and financial aspects of the project management lifecycle. Additionally responsibilities extend to PMIS reporting and analytics and potential future complementary products or services.
The Application Analyst PMIS Solutions will work collaboratively on eliciting business requirements solutioning PMIS application extensions and supporting design configuration development testing UAT and release management. This encompasses script development for testing of core PMIS solutions showcasing a commitment to gaining specialized knowledge in relevant modules integration nuances and technologys impact on business processes.
Responsibilities:
- Engages in all PMIS lifecycle stages:
- Support the setup and configuration of the PMIS solutions for new construction projects through requirements gathering business needs alignment with technology configuration and customizations (as required) and ongoing user support and training.
- Assist in evaluating incoming user requests and identifying the appropriate PMIS solution components to execute and solve for business requirements.
- Assist with the design development configuration testing and implementation delivery of PMIS system improvements.
- Work closely with the PMIS Sustainment manager to optimize and leverage existing and new PMIS features and ensure buyin from users.
- Support the team with engaging business stakeholders on potential technology solutions including proof of concepts to solve for business requirements.
- Maintain effective working relationships with key PMIS user stakeholder representatives.
- Ensure all PMIS business application enhancement requests are acknowledged and resolved per the established project success criteria.
- Assist with the development of test scripts and testing activities as required.
- Customer Functional Support:
- Receive triage troubleshoot and resolve systems and processes issues in a timely and efficient manner.
- Prioritize coordinate assign and resolve customer issues and incidents.
- Create and maintain Service Requests update logs records and contribute to PMIS knowledge base articles as required.
- Effectively communicate systems changes and updates to technical and nontechnical stakeholders as well as managed service providers in a proactive manner. Identify establish and support crossfunctional data and system linkages that add value contributing to a cohesive ecosystem of systems and procedures.
- Acquire knowledge of the endtoend PMIS solution landscape including awareness of integration touchpoints with other teams or supporting agencies to share root cause and customer observations. Additionally maintain PMIS application knowledge relevant to the Ledcor business domain areas this role supports.
Requirements:
- Recently completed or soon to complete a degree or diploma in Business Technology Management Management Information Systems Business Finance or a related Discipline
- Experience in the construction industry understanding Project Management lifecycle (including Estimation Scheduling Financial Control Change Management Contract Management Document Management Field 3D modeling Quality Assurance and Quality Control etc. is an asset
- Experience with InEight Suite is an asset
- Experience with JD Edwards is an asset
- Experience with the MS Power Platform (PowerBi Power Automate Power Query Power Apps etc. is an asset
- Experience in a functional capacity understanding the integration of ERP systems with other business applications is an asset
- Critical Thinking: proficient in analyzing complex scenarios and breaking down intricate issues.
- Interpersonal Skills: Demonstrates excellent listening skills excelling in relationship building and fostering collaboration across diverse teams. Innovative Process Establishment: displays innovation in establishing and refining processes contributing to the continuous improvement of workflows.
- Problem solving and solutioning: Adept at identifying challenges evaluating options and developing effective solutions in alignment with organizational goals.
- Understanding systems integration patterns including interoperability with mobility and workflow applications.
- Knowledge of business systems analysis quality assurance technical change management with the ability to identify/define gaps risks and requirements.
- Strong skills in Outlook PowerPoint Visio Word Excel SharePoint and Teams
Additional Information
The Ledcor Group of Companies is one of North Americas most diversified construction companies. Ledcor is a company built on a rich history of longstanding project successes.Our workplace culture has been recognized as one of Canadas Best Diversity Employers Canadas Most Admired Corporate Cultures and a Top 100 Inspiring Workplace in North America.
Our competitive total rewards package provides compensation and benefits that support your physical mental and financial wellbeing. We offer exciting challenging work with opportunities to develop your skills and knowledge.
Employment Equity
At Ledcor we believe diversity equity and inclusion should be part of everything we do. We are proud to be an equalopportunity employer. All qualified individuals regardless of race color religion sex national origin sexual orientation age citizenship marital status disability gender identity Veteran status or any other identifying characteristic are encouraged to apply.
Our True Blue team consists of individuals from all backgrounds who contribute diverse perspectives and experiences to Ledcor. We are committed to continuing to build on our culture of empowerment inclusion and belonging.
Adjustments will be provided in all parts of our hiring process. Applicants need to make their needs known in advance by submitting a request via email. For more information about Ledcors Inclusion and Diversity initiatives please visit our I&D page.
Required Experience:
IC
Employment Type
Full-Time
