Salesforce Product Manager
Salesforce Product Manager
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Job Description
Company Description
Recognized by Forbes as one of the fastestgrowing private companies in the United States Palmetto believes that choosing to source clean energy from renewable resources like solar power should be a right not a privilege. As such we connect homeowners with renewable energy options such as solar power and energy storage systems. Through our marketplace business model we empower solar sales professionals and solar installation companies with access to our proprietary design platform financing customer management system logistics and project management. Our #1 focus is a phenomenal experience for our customers and partners evidenced in our industryleading Net Promoter Score.
Our employees are our most valuable resource. Palmetto has a promotefromwithin culture for talent development. We offer excellent benefits such as unlimited vacation/PTO medical dental and vision coverage parental leave and retirement plans.
Location
This position will be based in Charlotte NC. In certain cases remote candidates will be considered.
Summary of Role
The Salesforce Product Manager role will drive the continued development of Palmettos Salesforce platform in alignment with Palmettos business needs and objectives. The Salesforce Product Manager owns the product strategy roadmap and weekly sprint priorities for Palmettos Salesforce team by serving as the primary business liaison and subject matter expert on the platforms everevolving features and capabilities. The Salesforce Product Manager will also consult with other Product teams regularly to align on crossproduct priorities.
Strategic & Tactical
Key Responsibilities of the Salesforce Product Manager:
- Understand Palmettos business processes and organizational priorities
- Proactively engage with stakeholders regularly to understand their evolving needs
- Manages technical SFDC lead and delivery team
- Proactively builds reporting to support business operations as well as track sprint delivery and progress of the SFDC delivery team(s)
- Develop maintain and communicate the Salesforce products vision and roadmap
- Establish and track progress against evolving business initiatives for the Salesforce team
- Manage prioritize and refine User Stories for the Salesforce product backlog
- Work closely with peers in your department to ensure that your projects and initiatives align with the priorities of their related systems i.e. accounting and financial systems
- Lead Salesforce product roadmap and sprint planning meetings with the Salesforce development team
- Lead solutioning conversations and technologies for products that live within or touch the Salesforce system
- Attend daily standups with the Salesforce development team
- Engage with business stakeholders and endusers to resolve impediments to Product development as they arise
- Manage enduser testing communications release management and rollout plan for new Product feature releases
- Align with other Palmetto Product Owners when needed to maintain crossproduct alignment
Qualifications
- 3 years of experience at a technology company or consulting firm
- 3 years of experience working in an Agile development environment and participating in Agile ceremonies
- Salesforce certifications highly preferred (consultant administrator etc.
- 3 years of experience working with middleware for Salesforce (BOOMI Tray or other) along with DevOps tools (Gearset or other)
- Experience translating business needs into strong user stories/requirements for new product features
- Technical aptitude and expertise in the Salesforce platform as well as other applications commonly integrated with Salesforce
- Excellent organizational and project management skills; can manage priorities and dependencies across teams
- Excellent communication skills with experience translating technical concepts to nontechnical audiences
- Strong leadership skills rooted in high EQ with an ability to rally crossfunctional teams towards demanding goals
- Is regarded as a subject matter expert in Salesforce; can set up working agreements with other teams on how to use engage and request updates to their service.
- Has strong alignment to the Palmetto mission of building the green energy future and examples of working within Palmetto core values:
- Customer Mindfulness: we are conscientious of and empathetic towards the needs of our customers.
- Inclusion & Diversity: We are steadfast in our commitment to the advancement of inclusion and diversity of our people ideas thoughts and acts.
- Rituals: We create practices that keep us disciplined in the pursuit of our goals
- Longevity: We build for the future
- Happiness: We encourage employees to focus on their well being
- Openness: We provide complete transparency to our colleagues even when it is uncomfortable.
Employment is contingent upon the successful completion of a background check.
Equal Employment Opportunity
Palmetto embraces diversity and is an Equal Employment Opportunity employer. Employment is decided on the basis of qualifications merit and business need. We do not discriminate based upon race religion color national origin gender sexual orientation gender identity gender expression age status as a protected veteran status as an individual with a disability or any other status protected under federal state or local law.
For more about our Privacy Policy visit: https://palmetto/privacypolicy
Required Experience:
IC
Employment Type
Full Time
