Infusion Nurse - Clinic Lead RN - Sydney NS

At BioScript Solutions were committed to simplifying access to specialty care for people with chronic health conditions and rare diseases. From our home base in Atlantic Canada weve grown into a national network of 13 pharmacies 100 Coverdale Clinics and comprehensive patient support programs (NavieGo) that serve thousands of people across the country. And together with our thirdparty logistics and A&D Wholesale operations were proud to be a Canadian leader in specialty health care.

Your future starts here

As a clinic lead with Coverdale Clinics you will not only have the opportunity to learn new professional skills and gain valuable marketable career experience but with our low nurse/patient ratios and patientcentered care you will also provide the topnotch patient care services every nurse wishes they had time for in busy centers and hospitals.

Youll apply your toptier assessment clinical and interpersonal skills in a workplace that encourages and expects patient care and satisfaction to come first.

How you will make an impact

• Maintains a clean safe professional care environment for patients and staff.
• Promotes service excellence by example in following protocols and procedures and encouraging continuing education amongst staff.
• Complete all applicable UKG Learn and other required training for each medication prior to the administration of such medication to patients.
• Contacts new patients and schedules appointments in a timely fashion as needed and requested by CRC.
• Supports staff/clinic schedule requirements:
  • Ensures clinic nurses are entering availability into clinic calendar;
  • Ensures staff coverage (availability vacation illness etc. meets patient needs and notifies Assistant Director immediately of any issues or potential issues and gaps;
  • Books nurses for work via the Book for work feature in the Intranet (Tools/Nurse Schedule).
  • Liaises with on and offsite medical support (physicians and Nurse Practitioners) as needed and promotes a healthy professional relationship.
• Ensures adequate clinic supplies stock rotation and monitoring of expiry dates on perishable products (Remipacks saline stock medications refreshments etc..
• Maintains and coordinates clinic drug supply and ensures drug stock accountability through careful record keeping (medication logs) and reviews discrepancies or potential process issues with BioScript and Assistant Director.
• Ensures adherence to clinic policies (cold chain management medication storage mixing and infusion protocols patient care and clinical procedures reporting Adverse Events as per individual program and the Adverse Event Reporting Policy Coverdale General Adverse Event Reporting Policy and others).
• Reports any issues or anticipated issues that require attention (patient comfort/safety staffing physician coverage supply/shipping equipment problems etc. to their Assistant Director as soon as possible.
• Ensures staff maintain current patient profile contact information consent/release/waiver forms etc. and keeps CRC/BAC/RSN/Patient care programs apprised of any changes.
• Ensures all staff maintain and review/update their annual proof of nursing licence BCLS contact information and keep on file at the clinic.
• Regularly follows up on clinic emails and ensures clinic staff check inbox regularly during their shift.
• Disseminates communications from CRC and the management team to clinic team.
• Ensures documentation used in the clinic is the most current versions (always pull from Intranet when reprinting from stock).
• Verifies all clinic logs (O2 refrigerator medication AE and others) are being completed properly by clinic staff.
• Performs regular informal selfaudits of the clinic including verifying patient files to meet SOP requirements; stock has not expired/verify rotation that nurses are following clinic procedures and protocols properly etc.
• Supervises and coordinates the training and mentoring of all clinic staff both new and existing staff. Utilizes the Clinic Staff Onboarding Assessment Tool to guide new nurse orientation and training.
• Completes additional reporting as requested by the Coverdale Management Team or CRC.
• Participates in regular Internal Audits with the Audit Resource Team and works with the management team to resolve any issues.
• Participates in preparation for external audits as needed.
• Monitors and performs case management of all clinic patients as required.
• Manages the performance of all direct reports (clinic staff) including assessing and addressing performance in the workplace. The Clinical Leader is responsible for engaging in the continual process of monitoring observing and communicating with their team to provide them with constructive feedback including the documentation of all performance related conversations. This may include formal performance evaluations as requested by the management team.
• Leads by example by positively influencing others to achieve results that are in the best interest of the clinic and the organization as a whole.
• Responsible to report any patient safety information as per adverse event reporting requirements; and
• Other duties as required.

What youll bring to our team

• Qualified Registered Nurse (valid provincial license)
• Healthcare provider CPR certificate required
• Minimum 3 years experience as a nurse
• 1 year of regular IV initiation and infusion experience
• Proficient in MS Excel Outlook (Email) and Word
• Excellent customer service skills in dealing with patients physicians and our clients
• Strong written and verbal communication skills
• Able to work autonomously with little supervision as part of a larger remote team
• Willing to travel to alternate clinics within a set geographical boundary
• Strong analytical and mathematical skills for calculating patient dosages
• Effective interpersonal and leadership skills
• Effective organizational skills; attention to detail
• Ability to consistently meet deadlines
• Excellent problemsolving skills; ability to resolve issues effectively and efficiently
• ACLS CVAA Certification and central venous lines/port experience are considered assets
• Experience in a critical care emergency acute care inpatient/outpatient or homecare setting would be considered an asset
• Flexibility in order to provide services for prescheduled and occasional last minute patient appointment requests would be considered an asset.

With one tree planted for every new hire why not start your new job on a green foot and help us lower our carbon footprint.

Job Status: FullTime

Job Location: Sydney NS

Application Deadline: April 8 2025

Our commitment to our team our patients and our community

As one of Canadas Best Managed Companies we offer a competitive total rewards package and paid time off to volunteer. From donation programs and local community engagement activities to national charitable and environmental initiatives our teams passion for creating change extends from patient care to community care.

Were proud to be an equal opportunity employer. As a peoplecentric organization were committed to fostering a culture free of discrimination and providing a safe space for all team members to express their individuality. Through our commitment to diversity inclusion belonging and equity we strive to provide an accessible workplace where individuals feel valued respected and supported every day.

We encourage and accept all applications however only candidates selected for interviews will be contacted. Accommodations can be made available on request for candidates taking part in all aspects of the selection process. For inquiries please email the talent acquisition team at

Lets Talk

If youre looking for a collaborative and dynamic workplace where you can bring and be your best apply now and join our #BestTeam

#INDN