Reports To: Captain (Store Manager)/First Mate (Assistant Manager)/Second Mate (Management Trainee)Overview:Responsible for assisting the management team (Captain First Mates and Second Mates) in driving sales through exceptional customer service. Ensures the customer experience supports our brand promise (Every Day Should Feel This Good) and makes service a top & Responsibilities:Generate SalesResponsible for meeting their goals/measuresDevelops and maintains relationships with top customersSupports instore event sourcing and executionCustomer ExperienceEnsures the store reflects Shep & Ians vision of Every Day Should Feel This Good to our customers through Hosting the PartyLeads the store in email capture and educating new associates on best practicesEnsures the customer wish list is always current with customers being notified when product DevelopmentAssists with training new associates Helps foster a welcoming fun encouraging and energetic crew and customer environmentHelps in recruiting and referring top talent for the stores teamsSupports store and teambuilding activities with the management teamOperationsMaintains efficient merchandise controlsMaintains loss prevention awareness at all timesHelps maintain a clean and tidy store environmentMerchandisingHelps to maintain merchandising as it pertains to company standards current compass (floorset) and brand initiatives Contributes to weekly product feedbackRequirements:Strong interpersonal communication and customer service skillsTeam focused confident and professionalCreative adaptable entrepreneurial and driven by integrityStrong verbal and written skillsAbility to perform effective selling techniques to achieve sale and repeat businessAbility to work a flexible schedule including holidays overnights weekendsA passion for making people happy Excited to help recruit train motivate and inspire as a large piece of your daytoday responsibilities Accuracy and attention to to effectively receive and communicate feedbackPositive outlookExcited to get to know our product inside and out in order to offer style advice and help customers Outgoing friendly & personable with a positive attitudeCustomer Serviceoriented experience preferred but not necessaryPassion for the vineyard vines brand
Required Experience:
IC
Sales Associate Part Time - GA
