Service Advisor
Service Advisor
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Job Description
We are looking for a Service Advisor to join our growing team! This is a fantastic relocation opportunity where we will cover relocation assistance for the right candidate with Tate Branch Auto Group. The responsibilities of a Service Advisor include greeting customers listening to their needs and scheduling appointments as needed. They may also set up loaner cars and verify insurance before maintenance is scheduled.
About Us: Here at Tate Branch Auto Group we strive to be the best in all areas of our business. To accomplish this we must offer the best customer service an exceptional work environment as well as a strong support of our youre looking for an opportunity to be appreciated and involved in your career your search is complete. We have a great history of providing excellent career opportunities for sharp energetic people.
Benefits:
- Competitive Pay
- Flexible Working Hours
- Health Insurance (medical dental vision)
- PTO & Sick Leave
- 401(K)
- Training
- Employee Discounts
Service Advisor Responsibilities:
- Greet customers promptly
- Obtain customer and vehicle information
- Clearly report all vehicle symptoms as described by the customer
- Determine and recommend maintenance base on age mileage and history of vehicle
- Prepare a complete and accurate estimate of cost for labor and parts
- Establish follow up time
- Monitor the progress of each vehicle throughout the day and update customers frequently
- Verify that the final invoice reconciles with the work performed on the repair order
- Explain all completed work and charges to customers
Service Advisor Requirements:
- Proven record of achieving exceptional customer satisfaction
- Past experience as a service advisor assistant lane manager or service consultant
- Very energetic personality
- A desire for a longterm career with a growing organization
- Personal and professional integrity
- Computer skills and willingness to learn new programs
We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race color sex religion sexual orientation national origin disability genetic information pregnancy or any other protected characteristic as outlined by federal state or local laws.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
