Automotive Service Advisor
Automotive Service Advisor
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Job Description
Automotive Service Advisor
We are always looking for bright motivated and energetic professionals to add to our worldclass team. Our dealership works as a team and our team strives to be the best for our customers. If you feel that your skills would be a valuable asset to our customers then we want to get to know you!
As a Service Advisor you will own our customers experience in the service lane. You are the first point of contact with our customers and will be wellversed in product offerings inventory needs technician scheduling and customer service. From greeting vehicle owners on the drive line to explaining the repair process our Service Advisors are true professionals who enjoy helping others. We welcome individuals who are new to the automotive industry but with previous roles in customer service retail sales restaurant industry or hospitality.
Responsibilities
Oversee flow of Drive Lane. Ensure that customers receive prompt courteous and effective service.
Take ownership of the customers experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.
Provide concierge support for all owner inquiries whether phone or in person to assure the customer does not get mishandled
Ensures that the daily inventory of technicians time is consistently sold to service customers.
Distribute work between technicians efficiently
Qualifications
Prior dealership experience preferred but not required
Organized and friendly personality
Demonstrated ability to manage others
Time management skills
Fantastic communication skills with your customers
Professional wellgroomed personal appearance.
Clean driving record
Willing to submit to a preemployment background check & drug screen
Benefits:
- Medical Dental Vision Insurance
- Health Savings
- Vacation & Holiday Pay
- Long & Short Term Disability
- Life Insurance
- 401k after 1 year of service (with company matching)
- Flex spending plans
- Growth opportunities
- Competitive pay
- Employee discounts (vehicles service and parts)
Required Experience:
Unclear Seniority
Employment Type
Full-Time
