Lounge Server
Lounge Server
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Hilton Sandestin Beach prides itself on providing each guest with the very best service. To do this we must attract and retain only the very best team members to join us on our very special and singular journey. While our guests are the lifeblood of our business our team members are the heart and soul that allows our hotel to thrive. Working with Hilton Sandestin Beach means working with a group of leaders committed to your success and your future.
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Free daily meal service (lunch or dinner)
- Health insurance
- Paid sick time
- Paid time off
- Vision insurance
Position Purpose:
Service of beverage and/or food in a friendly courteous and timely manner resulting in guest satisfaction.
Essential Functions:
- Inputs orders into point of sale system to inform bartender an order was made in a timely fashion.
- Checks and maintains proper setup and cleanliness of service station before during and after shift.
- Greets guests in a friendly and courteous manner and explains all specials promotions and snacks.
- Takes beverage orders reciting selection of all call and premium brands as requested requires memorization of all available drinks. Takes food orders reciting sushi specials.
- When complete retrieve orders up to 30lbs from kitchen confirm its accuracy lift and deliver to guest along with appropriate condiments. Abide by all state federal and corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests.
- Replenishes beverages as requested frequently checking back with guest to inquire about satisfaction.
- Take food and sushi orders and input orders in Micros correctly and assist with running food where needed.
- Present the guest with the check promptly thanking them and inviting them to return so they will frequent the restaurant again.
Supportive Functions:
In addition to performance of the essential functions this position may be required to perform a combination of the following supportive functions with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the hotel.
- Perform general cleaning tasks using standard hotel cleaning products as assigned by your supervisor to adhere to health standards.
- Perform other duties and responsibilities as requested i.e. special guest requests.
- Must adhere to all State Federal and Corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests to ensure all laws are being followed.
Specific Job Knowledge Skill and Ability:
The individual must possess the following knowledge skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job with or without reasonable accommodation using some other combination of skills and abilities.
- Must have basic knowledge of food and beverage preparation and service of various alcoholic beverages.
- Knowledge of the appropriate table settings tableware and menu items.
- Ability to read sufficient to understand menus and special promotions speak and write the English language to communicate with the guest and take orders.
- Ability to remember recite and promote the variety of menu items.
- Ability to transport large awkward trays weighing up to 30 lb. through a crowded room on a continuous basis throughout shift.
- Must be able to walk/stand for an extended period of time.
- Ability to operate beverage equipment such as a blender.
- Ability to operate a keyboard and learn point of sale procedures to precheck an order and close out a check.
Education:
Any combination of education and experience equivalent to graduation from high school or any other combination of education training or experience that provides the required knowledge skills and abilities. High school diploma preferred.
Experience:
No prior experience required. Prior cocktail experience preferred.
Licenses or certificates:
Ability to obtain any government required license or certificate. Example: CPR Certification and/or First Aid Training preferred.
Grooming:
All employees must maintain a neat clean and wellgroomed appearance.
Employment Type
Full-Time
