drjobs Event Operations Manager

Event Operations Manager

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1 Vacancy
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Job Location drjobs

Charlotte - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

About the Role

As the Event Manager youll be instrumental in delivering exceptional guest experiences while meeting financial goals for assigned events. Your focus will be on creating seamless engaging events and supporting the global guest experience at all events

Core Responsibilities


Guest Experience and Event Management

  • Plan and manage 12 annual events with guest counts ranging from 200 to 12000 starting up to a year in advance.
  • Design cohesive branded hospitality spaces collaborating with Marketing/Creative teams and vendors for branding dcor activations and more.
  • Create detailed event schedules (run of show) considering entertainment appearances guest movement and more to ensure seamless experiences.
  • Work with internal design teams to produce assets like signage credentials and largeformat graphics.
  • Manage complex scheduling and timelines for guests and staff across hospitality tours and experiences.
  • Select negotiate and manage contracts with vendors/suppliers for services like food beverage entertainment staffing and more.
  • Secure permits licenses and contracts necessary for event .
  • Collaborate with Guest Services and Communications to provide accurate guest information.
  • Coordinate with departments such as Event Programs Management Sales Marketing and Partner Management to meet internal goals.
  • Document event plans into standardized templates for consistent covering schedules travel staff assignments training plans and more.
  • Oversee onsite event setup ensuring vendor/supplier deliveries meet expectations.
  • Execute guestfacing and backofhouse operations from hotel checkin and transportation to staff training and hospitality services.
  • Oversee event teardown activities ensuring smooth exit of vendors equipment and freight.
  • Continuously seek ways to enhance guest experiences and improve internal processes.

Leadership and Personnel Management

  • Supervise at least one direct report setting goals and priorities to ensure successful event delivery.
  • Ensure timely completion of deliverables and provide handson career development for team members.
  • Foster collaboration and positive team dynamics.

Financial Management

  • Manage assigned portions of event budgets ensuring both you and your team stay within financial targets.
  • Maximize budget efficiency through negotiation and collaboration.
  • Track expenses accurately and ensure fiscal responsibility during onsite events.
  • Work with department leaders to adjust budgets according to sales projections.


Requirements


Work Experience Education and Skills

  • 4 years of progressive experience in event planning and management.
  • 1 years of leadership experience.
  • Proven experience managing budgets of at least $150K.
  • Bachelors degree in Hospitality Management Business Marketing or a related field.
  • Proficiency in computer skills including Excel CRM systems and project management tools.


Interpersonal Skills and Traits

  • Ability to multitask in fastpaced environments.
  • Strong time management and prioritization skills.
  • Highly adaptable and confident in decisionmaking under changing circumstances.
  • Detailoriented and resultsdriven.
  • Strong problemsolving skills and innovative mindset.
  • Collaborative and able to build relationships easily.


Physical Requirements

  • Prolonged periods of desk work and computer use.
  • Extensive walking and standing for periods exceeding 12 hours during events.
  • Ability to lift up to 30 pounds.
  • Fulltime inperson role based in Charlotte NC.
  • Flexibility to work long hours weekends and travel up to 50.
  • Must be eligible to work in the United States.



Required Experience:

Manager

Employment Type

Full-Time

Company Industry

About Company

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