Junior IT System Admin
Junior IT System Admin
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Job Description
Who is Fusion Technology
Fusion Technology is aperformancedrivenHUBZone Small Business concern residing in the heart of the beautiful mountainsides of West Virginia steps away from the Federal Bureau of Investigations Criminal Justice Information Services Divisions Headquarters. Founded in 2007 by an Engineerbytrade Fusion Technology dedicates our valuable resources to providing comprehensive IT services and solutions to missioncritical US Government programs and the Intel Community.
In 2020 we established Fusion ESG. Fusion Enterprise Solutions Group (ESG) is a division of Fusion Technology created in response to emerging demands on IT Integration closely related to human factors in the workplace. Operating from the Eastern Shore of Maryland in the idyllic town of Easton Fusion ESG is a Technology Integration Contractor (TIC) that provides turnkey design engineering implementation logistical project management and quality assurance solutions and services to missioncritical facilities worldwide.
Work location:Easton MD (Onsite)
Job duties:
- Provide technical support for system upgrades technical refreshes or new builds per requirements set by the Project Management staff or Team Lead.
- Provide critical incident response & problem management including root cause of system problems such as configuration issues resulting in operational performance degradation or system outages supporting the customer with information and advice on the necessary correction actions and/or interim workarounds.
- Respond to and troubleshoot Windows systems in a fastpaced environment.
- Assist with Operations and Maintenance duties of backups application maintenance and OS patching tuning and troubleshooting.
- Provide technical support to enduser issues regarding desktop problems and/or server administration.
- Configure user access enduser applications and assist with other duties as requested.
- Provide oncall support for mission critical systems.
- Develop detailed documentation to describe OS and COTS product deployment configuration upgrading and maintenance for Change Management requests and Knowledge Content libraries.
- Develop standard guideline on configuration management process to ensure consistent & secure modifications to equipment configurations.
- Develop and maintain technical documentation and diagrams related to the field communications systems equipment & networks.
- Other duties as assigned.
Qualifications:
- Bachelors Degree or 6 months of prior relevant experience
- 1 year of design development integration implementation operation and analysis of cyber security technologies
What matters to you matters to us.
Fusion Technology values its employees and works hard to ensure proper care for them and their families. We desire to compensate employees in a competitive motivational fair and equitable way with other employers in the marketplace. Salary is only one component of employee compensation but an integral part of recruiting and retaining qualified employees. However at Fusion Technology we take a comprehensive approach and consider each employees needs to tailor a compensation plan that provides financial security and peace of mind. Our completive package includes a bestinclass matching 401K program comprehensive Cigna healthcare plan a competitive employer contribution to a health savings account vision and dental plans life insurance short and longterm disability and personal leave in addition to paid certifications and training.
Fusion Technology LLC is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures perspectives skills and experiences within our applicants will receive consideration for employment without regard to sex race ethnicity age national origin citizenship religion physical or mental disability medical condition genetic information pregnancy family structure marital status ancestry domestic partner status sexual orientation gender identity or expression veteran or military status or any other basis prohibited by law.
Required Experience:
Junior IC
Employment Type
Full-Time
