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We are seeking a medical assistant with great customer service skills and a passion for patient care to join our team as a Medical Assistant. This role will require the employee to provide great care to patients manage some administrative tasks and provide great medical duties.
Handle all guest interactions with the highest level of hospitality and professionalism while assisting customers in all inquiries above and beyond expected level of service
Schedule patients electronically telephonically and/or in person while triaging the patient as directed by the physician
Perform front office duties by welcoming patients to the clinic obtaining checkin information and ensuring appropriate information has been obtained and entered into the EMR prior to the patient visit
Carry out the orders of the physician concerning patient care in a safe competent and friendly manner. These duties include but are not limited to vital signs phlebotomy injections medication dispensing (under physicians order/approval) POC testing EKGs etc.
Coordinate clinical follow up(s) such as scheduling appointments labs referrals diagnostic care
Process transactions and/or membership fees required
Order and facilitate arrival of medical supplies office supplies and medications as directed by the physician
Work with computers webbrowser technology digital care platforms and EMR systems
Foster a teamoriented and collaborative work environment
Educate prospective and current patients on the model of direct primary care as outlined by Freedom Healthworks
Provides excellent and effective communication with patients physician and other key team members in a professional and timely manner
Maintain patient engagement while providing outstanding care
Active credentials/licensure
Ability to maintain annual certifications in CPR and licensing as well as clinical skills as required
Understand medical terminology
Ability to occasionally lift 1020 pounds
Sufficient vision acuity for routine computer use
Ability to walk sit or stand at moderate levels
Strong communication skills: Written verbal and listening
Demonstrated ability to quickly learn new processes and procedures
High organizational skills great interpersonal skills and ability to work as a key team member
Ability and willingness if necessary to be present during all hours of scheduled appointments take calls from and help patients outside of scheduled appointment times and be present for infrequent urgent appointments outside of regular appointment times.
Required Experience:
Junior IC
Full-Time