Residential Plumber
Residential Plumber
Posted on :
11-04-2025
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1 Vacancy
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Job Description
Plumbing Careers at Benjamin Franklin Plumbing
Are you a top performer Are you committed to doing the job right the first time every time Do you genuinely care about giving your customers more than their monies worth Do you feel appreciated for your dedication to excellent customer service Or has your boss even noticed the way you go above and beyond the call of duty
Were Benjamin Franklin Plumbing the punctual plumber and were looking for someone exactly like you to add to our amazing team of customer focused professionals. Join our team where everyone actually looks forward to coming to work every day! Any one of our world class technicians will tell you that we value loyalty attitude and work ethic as our core values.
Were Benjamin Franklin Plumbing the punctual plumber and were looking for someone exactly like you to add to our amazing team of customer focused professionals. Join our team where everyone actually looks forward to coming to work every day! Any one of our world class technicians will tell you that we value loyalty attitude and work ethic as our core values.
Give us a chance to prove to you that were different from all the other companies youve seen or heard about.
SUMMARY:
Responsible for providing outstanding support to our valued residential customers through professional communication and collaboration with customers and office personnel technical delivery of service and sustainability and maintenance of all assigned materials tools and equipment. The ideal candidate must possess a high level of attention to detail ability to perform in a fastpaced environment and demonstrate excellent problemsolving skills. A friendly positive attitude thats willing to go above and beyond are critical to being successful in this role.
DUTIES AND RESPONSIBILITIES:
Responsibilities include but are not limited to the following.
Serve Customers:
- By having a positive attitude and treating our customers with enthusiasm
- By expertly servicing repairing or replacing plumbing systems or components of plumbing systems
- By utilizing the Straight Forward Pricing Guide correctly on each call
- By presenting options and pricing prior to beginning work on each call
- By educating the customer as to the best decision they can make for their home and their family
- By wearing floor savers while in the customers home and maintaining a neat work area while performing work
- By explaining each service performed and ensuring that the customer is 100 satisfied with all work
- By refusing to compromise your integrity in selling the customer a repair or replacement that is not necessary
- By performing a complete inspection of the customers plumbing system to prevent future breakdowns
- By striving to fulfill our Unique Selling Proposition If theres any delay its you we pay!
- By assisting fellow employees in their job duties whenever called upon to do so
Maintain Technical Excellence:
- Test each aspect of the job before leaving to prevent unnecessary callbacks and to ensure that we fixed it correctly the first time
- Perform all repairs and replacements to meet or exceed the minimum local codes and with the appropriate materials. No shortcuts no exceptions
- Familiarize yourself with the products materials and supplies that we utilize in order to correctly service and install them
- Maintain a Safe Work Environment
- Convey a safety conscious attitude in regards to yourself your customers your fellow employees and the general public at all times
- Operate company provided equipment according to the safety guidelines approved by the manufacturer
- Operate company vehicles in accordance with local and state laws and in a manner that ensures your safety and the safety of those around you
- Do not operate GPS units read maps read or respond to text messages or perform any other task when you should be focused on driving
- Maintain cleanliness of company truck inside and out
Complete Administrative Duties:
- Accurately complete all paperwork each day
- Fill invoices completely including detailed description of warranty and work performed
- Fill out material request form on each completed job
- Maintain BFP standard operating procedures
- Acquire purchase orders through Service Titan system
- Turn in all parts receipts/packing slips and checks you acquire each day
Achieve Sales Expectations:
Maximize lead opportunities and service appointments in order to attain minimum performance standards as communicated by the operations manager
Conform to Company Image Standards:
- By maintaining a clean cut look wearing the company uniform correctly and covering or removing any tattoos or piercings
- By speaking with dignity and respect for others and not using crude or potentially offensive language
- No smoking on jobs or in company vehicles and cover up smoke smell on your person if smoke smell is present
Demonstrated Experience with:
- Tankless water heater sales installation and repair
- Water softening and filtration
- Tank type water heaters
- Fixture replacement and repair
- Video inspection of drain lines
- Sewer cleaning repair and replacement
- Leak location and repair
Physical requirements:
- Able to enter and exit trucks without endangering yourself or others
- Able to lift heavy equipment water heaters toilets etc.
- Able to work in heat and observe proper safety precautions while doing so.
QUALIFICATIONS:
- Must have a current plumbing license issued by the Texas State Board of Plumbing Examiners. Master Journeyman or Tradesman. Inexperienced hires may be directed to obtain an apprentice license
- Must be able to pass a drug test and criminal background checks
- Must have a good driving record and be insurable through company insurance
- Applicants may be required to complete personality profiles
- Ability to lift 75 pounds
Education Experience Knowledge:
- High school diploma or general education degree (GED)
- Minimum of 5 years experience in the plumbing trade as a licensed technician
COMPENSATION:
- This is a fulltime nonexempt position that is eligible for overtime
- Bonuses related directly to your sales revenue. Some of our plumbers are able to earn over $100000 per year
BENEFITS:
- Company vehicles may be driven home however some restrictions may apply
- Company provided uniforms laundered weekly
- Company cell phone and tablet
- Eligibility for health vision and dental coverage 401(k) plan and flexible spending accounts subject to plan terms
- Eligibility for companypaid benefits such as life insurance short and longterm disability and longterm care subject to applicable waiting periods
- Paid time off (PTO) earned on an accrual basis after 90 days of employment
- Companypaid holidays
Disclaimer:
The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties responsibilities and qualifications required of employees assigned to this job. This is not an allinclusive job description; therefore management has the right to assign or reassign schedules duties and responsibilities to this job at any time.
You are applying for work with a franchisee of Benjamin Franklin Plumbing not Benjamin Franklin Plumbing Franchising SPE LLC or any of its affiliates. If hired the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees.
You are applying for work with a franchisee of Benjamin Franklin Plumbing not Benjamin Franklin Plumbing Franchising SPE LLC or any of its affiliates. If hired the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees.
Lawton Group is an Equal Opportunity Employer which makes employment decisions without regard to race color sex age disability or marital status. This Company also complies with the Americans with Disabilities Act of 1990. During the interview process you may be asked questions concerning your ability to perform jobrelated functions. This Company reasonably accommodates qualified individuals with disabilities and bona fide religious beliefs.
Compensation: $52000.00 $100000.00 per year
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability status protected veteran status or any other characteristic protected by law.
Join the Benjamin Franklin Plumbing Team!
We want to make joining our team as easy as possible. Our team members are the most valuable assets in our organization. Its true our employees come first! How do we prove it First things first.
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Pay We believe the best performers deserve the best pay. Thats why we want to pay YOU the best competitive rate.
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Flexibility We want YOU to have time for the most important things in your life. Our scheduling is flexible. Find out how we do it.
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Career Path We offer you an unlimited future with our world class training programs. Our training programs include Technical Training Virtual technical training communications sales and more! If you are serious about your career and want to learn from the best in the industry apply today!
So if you have a great attitude and a strong workethicand are someone who takes pride in the work you do then we want to hear from you!
Each franchise location is independently owned and operated by a franchisee. Your application will go directly to the franchisee and all hiring decisions will be made by the management of this franchisee. The franchisee sets their own compensation and benefits. All inquiries about employment benefits scheduling and compensation at this franchise should be made directly to the franchise location and not to Benjamin Franklin Plumbing Corporate.
Employment Type
Full-Time
Key Skills
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